Sabah

Sabah is a handmade shoe brand that values quality craft and traditional techniques. Their high-quality leather shoes come in a variety of colors and styles, and their warm and welcoming Sabah Houses can be found in cities around the world.

Category
Apparel
Specialty
Socials
80
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Sabah

Sabah is a handmade shoe brand founded by Mickey Ashmore in 2013. Sabah shoes are made using traditional shoemaking techniques and high-quality leather materials, sourced specifically for the brand. The shoes are made entirely by hand and are available in a variety of colors and styles. Sabah has grown from a small business operating out of an apartment to a successful company with Sabah Houses located in various cities around the world, including San Francisco and London. Sabah is committed to quality craft over quantity and providing a warm and welcoming experience for its customers.

Who Shops At Sabah

Sabah customers are individuals who appreciate handmade shoes crafted using traditional techniques and high-quality leather materials. They value unique, comfortable footwear available in various colors and styles, and enjoy the warm, welcoming experience that the brand offers. Sabah's clientele likely consists of people who want to invest in shoes that showcase quality craft and timeless design.

What customers love about Sabah

Here's what shoppers have to say:
  • The shoes become part of your foot when worn and cared for correctly
  • They are versatile with a variety of colors and textures
  • The shoes are durable and comfortable, even for long walks
  • Sabahs make for great gifts
Cons
  • The quality of Sabah's leather slippers does not justify their high price point.
  • The sizing information provided on Sabah's website is unreliable, resulting in uncomfortable shoes.
  • The product received did not match the advertised photos, and Sabah's no refund policy leaves customers dissatisfied.

Sabah's Shipping Policy

Sabah offers a standard shipping service (USPS Priority Mail) for domestic orders, which typically delivers within 5 business days. For in-stock items, orders are processed and shipped within 24-48 hours. However, for items that are in production, customers should allow at least 4-6 weeks for their pair to be produced and shipped. Sabah also offers expedited shipping services at checkout, with same-day shipping for in-stock items ordered before 2pm EST, Monday through Thursday. It is important to note that UPS Next Day Air does not deliver on weekends. For international shipments, Sabah ships DDU (delivery duty unpaid), which means that the customer is responsible for paying any taxes or duties imposed by the receiving country. Sabah is based in the United States, and all shipments outside of the US are considered international.

Sabah's Return Policy

Sabah offers free return shipping on orders within the United States, excluding APO, DPO, and FPO addresses. The return must be made within 30 days of delivery, and original shipping charges are not refundable. Only new, unworn items can be returned, and each pair will be inspected upon return. Sabah does not offer free return shipping for international orders, and international customers are responsible for shipping their return or exchange back to Sabah at their own cost. To coordinate an international return, customers must email portal@sabah.am.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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75
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
81
/
100
This brand offers products that are on the pricey side.
Target Audience

Handmade shoe enthusiasts

Stereotype

Boho

Pricing Rating
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Sustainability Score
75
/
100
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Quality Score
80
/
100
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DTCetc Score
81
/
100
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Sabah on Socials

View this profile on Instagram

Sabah (@Sabah) • Instagram photos and videos

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