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Rumpl
Rumpl's line of blankets and technical comfort products are a must-have for outdoor enthusiasts and adventurers. With a commitment to sustainability and social causes, Rumpl is redefining the blanket category.
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Rumpl was founded in 2013 by Wylie Robinson and a friend during a surf and ski trip. The brand's first product was a "sleeping bag blanket" that was born out of necessity during a cold night stranded in a van. Since then, Rumpl has grown to offer a full line of blankets and technical comfort products that redefine the category. One of the brand's core values is to "Look To The Future Responsibly," which is reflected in their use of 100% post-consumer recycled materials in their core line of blankets. Rumpl is also a member of 1% For The Planet and is certified Climate Neutral. With a team of fewer than 50 people based in Portland, OR, Rumpl is passionate about creating better blankets and supporting environmental and social causes.
Rumpl customers are outdoor enthusiasts and adventurers who value technical comfort products that redefine the blanket category. They appreciate the brand's commitment to using 100% post-consumer recycled materials and its dedication to environmental and social causes. Rumpl's clientele likely consists of people who want high-quality, versatile blankets for various activities, whether it's camping, beach trips, or cozying up at home.
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Here's what shoppers have to say:
- The Rumpl blanket is lightweight and warm, making it the nicest blanket around.
- The RAD artists series in tie dye print is perfect for concerts, camping, picnics, etc.
- The Slumber Sack is an innovative product that is perfect for early morning starts in the van and late night reading.
- The Rumpl blanket is warm, soft and perfect for napping or extra warmth at night.
- The Rumpl towel is lightweight, quick-drying and comes in bright and cheery colors.
- The National Parks Rumpl is great, but the color of the Redwood NP one is different than expected.
- The 2 person original puffy blanket is perfect for outdoor activities and is warm and thick.
- The Baja Down is warm and has a beautiful sheen to the color blend, but needs to be washed and dried to get the most out of it.
Cons
- The packaging could be improved and some customers have reported receiving damaged boxes.
- Some customers have had issues with customer service, including unfulfilled promises and slow response times.
- Some customers have reported that the towel takes a long time to dry and may wear out quickly due to the spandex in the fabric.
- While the towel is absorbent, some customers have found that it comes out of the washing machine very wet.
- Some customers have found that the towel is not suitable for travel and may not be energy-efficient, and the price may be too high for the value.
Rumpl processes and ships orders within 1-3 business days. Customers will receive tracking information via email as soon as their orders have shipped. Orders placed before 10 AM PST are shipped out the same day. However, the brand does not ship orders over the weekend. Orders placed after 10 AM PST on Friday will not be shipped until the following Monday.
Rumpl offers a straightforward return policy for its customers. To initiate a return for a refund, customers can click the ‘Returns’ button and provide their order number and contact information. Refunds can be issued to the original payment method or in the form of store credit. Returns to the original payment method have a minimum $10 cost deducted from the refund, and returns for refunds over $500 will be charged 50% of the return shipping label cost. Exchanges and refunds in the form of store credit are eligible for free returns. Unfortunately, the company cannot offer refunds to different payment methods at this time. Refunds are issued within 7 days of being received and processed by the warehouse, and the return process takes 7-14 days. Final sale items, items outside the 100 Night Trial Window, items not purchased through Rumpl.com, and international orders cannot be returned. If customers have multiple items from different orders to return, they must submit multiple return requests and use the correct shipping labels when sending the items back.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
80
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100
This brand offers products that are on the pricey side.
DTCetc Score
87
/
100
This brand offers products that are on the pricey side.
Target Audience
Outdoor adventurers, eco-conscious consumers, versatile blanket enthusiasts
Stereotype
Outdoorsy
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
80
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100
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DTCetc Score
87
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100
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