Rothy's

Rothy's is a San Francisco-based brand that specializes in stylish and comfortable footwear for women and kids. Founded in 2012, the company is committed to creating eco-friendly and ethically produced products. Their shoes are designed to last and feature free shipping and returns. However, customers have reported negative experiences with customer service and longer than average wait times.

Rothys customers are environmentally conscious individuals who seek stylish and comfortable fashion products made from eco-friendly materials. They appreciate the brand's commitment to responsible manufacturing and closed-loop production. Rothy’s clientele likely consists of people who want to make sustainable choices in their wardrobe, from classic shoes to carry-everywhere bags.

• Rothy's shoes are stylish and versatile, making them a great addition to any wardrobe.
• The shoes are extremely comfortable and breathable, with no break-in period required.
• The brand's commitment to sustainability is impressive, using recycled materials and cleaning up the environment.
• Rothy's offers a wide variety of options for both shoes and handbags, with unique colors and patterns.
• Returns and exchanges are incredibly easy with Rothy's "Happy Returns" policy.
• The shoes are machine washable, making them easy to clean and waterproof.

• The price point may be too high for some customers.
• Foot support could be improved.
• Limited style options available.
• Quality may not meet expectations.

Rothys offers free shipping on all orders within the US, which typically takes 5-7 business days to arrive. Standard shipping is also available for $8, with a delivery time of 3-5 business days. Customers who need their orders sooner can opt for expedited shipping for $25, which takes 2-3 business days, or rush shipping for $35, which takes 1-2 business days. Orders placed after 9am PT on Friday will ship out on Monday, except on national holidays. For Canadian customers, shipping can take between 5 to 10 business days, and expedited shipping is not currently available for international orders. Rothys offers free returns and free shipping to make the process of finding the right size as seamless as possible.

Rothy's offers free and easy returns and exchanges on unworn, unwashed merchandise with attached tags within 30 days of delivery. Customers can watch a fit video before deciding to return an item and can choose to make an exchange or receive a refund or credit. Returns can be initiated online, and customers must have their order number handy. Worn, washed, or altered merchandise will not be accepted, and final sale items cannot be returned.