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Raycon
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Raycon is an American audio tech company founded in 2017 by musician and entrepreneur Ray J. The company specializes in selling premium earbuds and headphones at affordable prices. Raycon's products have features that cater to the needs of athletes, working professionals, and music lovers. The company emphasizes that it is not a "big tech" company but an artist-founded company that focuses on meeting consumers' audio needs at a competitive price. Raycon's headphones have features such as Noise Cancellation Technology, Vivid Voice Technology, and Water Resistance. The company offers a range of audio products, including wireless earbuds, wireless headphones, and speakers, and has a wide variety of color options.
Raycon would be useful for customers who are looking for high-quality and affordable audio products, especially wireless earbuds and headphones. Raycon's products have unique features such as noise cancellation technology, vivid voice technology, and water resistance, making them ideal for athletes, working professionals, and music lovers. Customers who value hands-free and safe audio products for use while driving would also find Raycon useful. When making a purchase, these customers look for products with convenient features, good sound quality, and affordability.
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Here's what shoppers have to say:
- Comfortable and well-isolating earbuds
- Compact, egg-shaped charging case that supports wireless charging
- IPX6 sweat and water resistance rating
- Good battery life, providing about 24 hours of charge
- Some users report good audio quality
Cons
- Audio output is considered bad
- Criticized for cheap materials
- Some users report issues with water resistance
- Lack of EQ customization app
Raycon offers free shipping for orders over $30 within the United States. International shipping is available but with additional shipping costs and duties. Returns are also free for American customers, and refunds are processed within 7-10 business days. The brand offers a one-year warranty for manufacturer's defects and a 45-day satisfaction guarantee for returns. However, Raycon does not offer repairs but will replace products under warranty. Customers can contact Raycon through their website to file a refund request with their order number and Zip Code.
Raycon offers a 45-day satisfaction guarantee for their products with a full refund, store credit, or product exchange. American customers can enjoy free shipping and returns, while international customers are responsible for shipping costs and duties. To initiate a return, customers can visit Raycon's website and file a refund request online with their order number and Zip Code. Once the product is received, Raycon will process the return in 7-10 business days. Raycon does not offer repairs, but they will replace your product if it is still under warranty or within their 45-day satisfaction guarantee timeframe. There are no restrictions mentioned for returning items, but it is worth noting that some items may not be eligible for return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
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This brand offers products that are on the pricey side.
Quality Score
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This brand offers products that are on the pricey side.
DTCetc Score
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This brand offers products that are on the pricey side.
Target Audience
Affordable audiophiles
Stereotype
Tech-savvy
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