Poketo
www.poketo.com/Poketo is the ultimate lifestyle brand for art lovers and design enthusiasts who seek unique and functional goods. With over 200 collaborations with international artists, their products reflect their commitment to infusing art and design into everyday life.
About Poketo
Poketo is part of Pattern Brands, a family of consumer brands designed to elevate the home. The company offers multiple product lines including Onsen (waffle towels), Miracle Made (sleep technology), and GIR (silicone kitchen tools).
Who Shops At Poketo
The brand is for consumers seeking thoughtful, quality home products.
What Customers Love About Poketo
- Onsen towels dry fast and last long
- Miracle Made offers sleep technology for cooler nights
- GIR silicone kitchen tools are engineered to perform and built to last
- Products designed to elevate the home
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Poketo’s Shipping Policy
Poketo ships from their warehouse in Las Vegas, Nevada. Domestic orders are shipped via UPS, FedEx, or USPS and are typically processed within 1 to 3 business days. Free standard shipping is available for domestic orders of $50 or more, while orders below $50 have a flat rate shipping fee of $8.95 to the 48 contiguous states and $12 to Alaska and Hawaii. International shipping is only available to Canada and is determined by the actual weight of goods and packaging. Customers are responsible for additional duties and taxes at the time of delivery, which are not covered in shipping rates. Poketo is not responsible for lost or stolen packages or packages damaged in transit. Customers can cancel an order prior to fulfillment, but modifications cannot be made once an order is placed.
Poketo’s Return Policy
Poketo offers a hassle-free return policy for full-priced items purchased outside of their sales periods. Customers can return or exchange an item within 30 days of receiving their order, as long as it is in its original condition with tags attached. However, health and beauty products, candles with opened packaging, books, torn or open packaging, food, edible products, face masks, and original artwork are not eligible for return. To initiate a return, customers must email poketo@patternbrands.com to receive a return label. The brand does not currently offer exchanges. In case of a damaged product, customers must take a picture of the package before opening it and email it to poketo@patternbrands.com with their order number and pictures of the damaged product and package. Poketo aims to process returns as quickly as possible.
