O'Neill

O'Neill is a United States-based lifestyle apparel retailer that sells men's and women's Clothing. O'Neill specializes in surf gear including boardshorts, wetsuits, and swimwear. Since 1952 O'Neill has been representing the original Californian lifestyle .

Category
Apparel
Socials
80
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable

DTCetc’s Take

About O'Neill

O'Neill is a brand that was founded by Jack O'Neill in the year 1952. The brand is committed to protecting the oceans for generations to come and this is reflected in their products. O'Neill Blue products are designed for durability, circularity, and a better future. The brand uses 50% more sustainable materials across all O'Neill Blue garments. O'Neill also strives to use sustainable production practices throughout their supply chain and has a code of conduct for their suppliers. The brand is constantly improving their internal training, ensuring forecasting precision, and minimizing their footprint with every step. O'Neill also gives back to society through initiatives like the Sea Odyssey which educates students on the importance of maintaining a strong relationship with the sea and environment.

Who Shops At O'Neill

Environmentally conscious consumers who appreciate durable and sustainable clothing are drawn to O'Neill. These customers value the brand's commitment to protecting oceans, using sustainable materials, and implementing responsible production practices.

What customers love about O'Neill

Here's what shoppers have to say:
  • O'Neill has a good website
  • Their products are well priced
  • Quick delivery of items
  • Great purchases that are comfortable, warm, and unmissable
  • Items arrive on time, as described, with no need to contact customer service
  • Easy returns process
  • Excellent customer service experience
Cons
  • The sizing and return process could be improved.
  • Customer service response time needs improvement.
  • Shipping and order fulfillment could be more efficient.
  • Promotional discounts may not always be honored.
  • Delays in shipping and inaccurate sizing recommendations have been reported.

O'Neill's Shipping Policy

O'Neill offers shipping to several countries, including Belgium, Germany, Denmark, Romania, Finland, France, Greece, Hungary, Italy, Luxembourg, the Netherlands, Austria, Poland, Portugal, Spain, United Kingdom, Czech Republic, and Sweden. However, there are certain locations where delivery is not possible. Orders placed before 2 PM CET on weekdays are processed on the same day, while orders placed after the cutoff time are processed on the next working day. Shipping costs vary depending on the destination country, and free shipping is available for orders above €100 for Germany and the Netherlands, and above £100 for the United Kingdom. Shipping costs will be refunded if a full order is returned. Customers can track and trace their parcels using the tracking link provided in the shipping confirmation email.

O'Neill's Return Policy

O'Neill Europe offers a return policy for EU consumers who are not completely satisfied with their order. Customers have 30 days to send back the item(s) free of charge through the Online Return Portal or UK Returns portal, depending on their location. The returned item(s) must be adequately packaged in the bag/box it was sent in and cannot have been washed, worn, or have the original tags removed. Facemasks and underwear may only be returned in a completely unworn condition, and the hygiene seal may not be removed from women's and girls' swimwear. The return process can take up to 21 working days to fully process, and customers will receive a confirmation email once their refund has been processed successfully. Delivery charges will only be refunded if the complete order is returned. Unfortunately, the return service for the O'Neill Biofield Jacket is only available for EU consumers who want to ensure the proper disposal and biodegradation of the jacket.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
85
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
79
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious consumers

Stereotype

Eco-conscious

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
This is some text inside of a div block.
This is a placeholder
Sustainability Score
85
/
100
This is a placeholder
Quality Score
80
/
100
This is a placeholder
DTCetc Score
79
/
100
This is a placeholder

O'Neill on Socials

View this profile on Instagram

O'Neill (@O'Neill) • Instagram photos and videos

Brands Like O'Neill

Looking for brands similar to O'Neill

We've got you covered. Check out this list of similar Apparel brands that customers of O'Neill love.

Aimé Leon Dore

Aimé Leon Dore is a United States-based lifestyle apparel retailer that sells men's Clothing. Aimé Leon Dore focuses on simple yet powerful design to create a unique, timeless aesthetic . Authenticity and longevity are core values for Aimé Leon Dore.

AYR

AYR is a United States-based casual apparel retailer that sells women's Clothing. AYR designs timeless essentials for day to day wear. Feeling comfrotable has never looked so good.

Birddogs

Birddogs is a United States-based comfortable apparel retailer that sells men's Clothing. Birddogs helps everything stay in place by offering shorts and pants with sewn-in underwear. Birddogs takes pride in having the most comfortable shorts in the planet, offering a go-to option for any occasion.

BLACKTAILOR

BLACKTAILOR specializes solely in cargo pants, focusing on their engineering since inception. Its vision is to make cargo pants a must-have for every man. Offering four styles—skinny, regular, relaxed, and baggy fits—BLACKTAILOR provides options for diverse situations and purposes. The brand aims to design versatile and affordable cargo pants to fit every need.

Buck Mason

Buck Mason is a United States-based modern apparel retailer that sells men's clothing. Buck Mason offers high quality classics that are effortless and timeless, designed for daily wear . Their products are clean and straightforward to ensure versatility and durability.

Chubbies

Chubbies is a United States-based casual apparel retailer that sells men's Clothing. Chubbies provides the perfect shorts for every occasion, sports, swim, casual, and lounge. Chubbies prioritizes comfort by offering a variety of thoughtfully designed styles and fabrics, for you to find the short that fits you best.

Cotopaxi

Cotopaxi is a United States-based sustainable apparel retailer that sells men's and women's Clothing. Cotopaxi creates innovative outdoor products that inspire adventure . Each costumer's purchase helps those living in the world's poorest regions.

Everlane

Everlane is a United States-based casual apparel retailer that sells men's and women's Clothing. Everlane makes a difference with their exceptional quality, ethical sourcing, and radical transparency. Their timeless products are meant to be added to your wardrobe seemlessly.

FIGS

FIGS is a United States-based modern apparel retailer that sells men's and women's Clothing. FIGS transforms the healthcare experience by creating comfortable, unconventional, and functional medical apparel . FIGS believes that what you wear affects how you perform, so they design with care to assure their costumers look and feel good so they can perform their best.

Frankies Bikinis

Frankies Bikinis is a luxury swimwear brand that offers a range of stylish and flattering bikinis for women of all shapes and sizes. The brand was founded in 2010 by Australian-born designer, Francesca Aiello, who has been inspired by her own love of beachwear and the Australian bikini culture. Frankies Bikinis’ philosophy is all about celebrating individuality and empowering women to feel confident and beautiful in their own skin. The brand offers a range of different styles to suit every body type, and each piece is designed with the utmost attention to detail and quality.

Be the first to know the hottest in online brands.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
No items found.