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DTCetc’s Take
Popular Products
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Nadaam is a luxury fashion brand that was founded in 2013 by Matthew Scanlan and Diederik Rijsemus. The company sources the world's best cashmere directly from local herders in Mongolia's Gobi Desert. By cutting out middlemen, Nadaam is able to offer high-quality, sustainable knitwear at fair prices to customers. Nadaam's products are unbelievably soft and made with premium-quality cashmere. The brand is committed to providing customers with sustainable and ethical fashion options, while supporting the local herding communities.
Fashion-conscious individuals who prioritize sustainable and ethical options shop at Nadaam. These customers appreciate the brand's high-quality, soft cashmere products, direct sourcing from Mongolia's herders, and fair pricing.
Products powered by Next Big Shop - get real time product and sales insights on any Shopify store.
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Here's what shoppers have to say:
- The sweater is a perfect gift option.
- Hassle-free shopping experience
- The products are really high-quality.
Cons
- The quality of some Naadam products may not meet expectations.
- Customer service may not always be responsive or helpful.
- There have been reports of shipping delays and inventory issues.
Nadaam offers shipping for both domestic and international orders. Domestic orders are processed within 3-7 business days and can be shipped via ground, 2-day express, or overnight shipping. Ground shipping costs $10, but is free for orders over $150. International orders are processed within 10-15 business days and shipped at a flat rate of $45. Please note that international orders may be subject to additional transit time and customs clearance delays. Nadaam ships DDU “Delivered Duties Unpaid” and international customers are responsible for the payment of any additional associated duties and taxes. Shipping carriers are experiencing a higher volume of packages than normal this year, so Nadaam encourages customers to shop early and give carriers extra time to complete delivery. Unfortunately, overnight and 2-day shipping orders cannot be guaranteed to arrive on time for Christmas.
Nadaam accepts returns and exchanges of unworn, unwashed, damaged or incorrect items within 30 days of the original delivery date. Items must be returned with Nadaam tags attached. Online returns are subject to a return fee of USD $12.75, which will be deducted from the refund amount. Refunds will be processed once the return has been received at the warehouse, which can take up to three weeks. Final sale merchandise, including gift cards, discounted merchandise, or personalized/monogrammed merchandise cannot be returned or exchanged. Damaged or incorrect items must be reported within 30 days of delivery. In-store purchases can be returned to any Nadaam store within 30 days of purchase. International customers are responsible for arranging their return shipment and will be charged an additional return fee of USD $12.75. Third-party retailer purchases must be returned to the store of purchase.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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75
This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
95
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100
This brand offers products that are on the pricey side.
DTCetc Score
84
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100
This brand offers products that are on the pricey side.
Target Audience
Luxury Consumers
Stereotype
Eco-conscious
Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
95
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100
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DTCetc Score
84
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100
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