Menlo House
Menlo House is a United States-based modern apparel subscription service that sells men's Clothing. Menlo House is the modern way of shopping and staying in-style for men. By delivering a curated box every month filled with modern and classic garments, Menlo House saves its costumer's time while offering personalized stlye that keeps up with fashion.
The story
Menlo House was founded by USC students Andres Izquieta and Dee Murthy, who established Five Four in 2002 as a brand challenging traditional retail systems. The founders evolved their business model in response to market changes and the recession.
Menlo House customers are men who want stylish, contemporary clothing without the hassle of shopping. They appreciate the convenience of monthly curated packages and personalized style preferences. Menlo House shoppers value exclusive access to member discounts and content in the e-commerce store, making it an ideal choice for those who prioritize fashion and ease.
The DTCetc bottomline
What customers say
- Founded by entrepreneurs with a stated mission to challenge retail conventions
- Evolved business model in response to market conditions
- Direct-to-consumer approach that bypassed traditional department store distribution
Menlo House return policy
30-day return window
Menlo House does not allow returns on their packages, but size exchanges are permitted within 30 days of receiving the items. Customers must contact the Member Experience team to request a Size Exchange Request Form and ensure that all items are unworn, with no visible signs of use. Customers outside of the contiguous United States are responsible for shipping charges when returning items for exchange, but Menlo House covers the shipping back to the customer. The brand does not allow refunds, and any billing errors must be reported to Menlo House.
