Maison De Fashion

Maison De Fashion is a United States-based luxury apparel retailer that sells men's and women's Clothing. With over 25 years of experience in the luxury fashion sector, Maison De Fashion offers the lastest designer fashion from 30+ brands. Maison De Fashion allows its costumers to always be up to date with the latest fashion trends and designers .

Category
Apparel
Specialty
Socials
85
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Maison De Fashion

Maison De Fashion, founded in the UK, is a leading luxury fashion online retailer that specializes in First Line, Designer, Contemporary & Premium Sportswear clothing, footwear, and accessories. With an impressive team of talented individuals, Maison De Fashion is dedicated to creating something amazing for their customers. Offering a wide range of high-quality products, Maison De Fashion is a go-to destination for those looking for luxurious and stylish fashion items. Whether you're in search of designer clothing or premium sportswear, Maison De Fashion has something to suit every taste and style. Explore their collection and discover the latest trends and timeless classics that will elevate your wardrobe.

Who Shops At Name

The Maison De Fashion shopper is a sophisticated individual who values luxury and contemporary fashion. They have a keen eye for style, and prioritize high-quality, designer items that make a statement. They are often trend-conscious, keeping a close eye on the latest runway shows and fashion editorials, but also have a deep appreciation for timeless classics. These customers aren't just shopping for clothing - they are curating a wardrobe that reflects their unique personality and status. They value the careful curation and wide range of options that Maison De Fashion offers, from top designer brands to premium sportswear, fulfilling their desire for a comprehensive, luxury shopping experience. They're the type of shoppers who believe in investment pieces and aren't afraid to express their style through fashion.

What customers love about Maison De Fashion

Here's what shoppers have to say:
  • Wide range of Palm Angels products available for purchase.
  • Efficient handling of order cancellation and prompt refund.
  • Competitive pricing compared to other retailers.
  • Exceptional customer service that goes above and beyond.
  • Staff members demonstrate honesty and integrity by returning misplaced money.
  • User-friendly website with seamless navigation.
  • Attractive sale offers that make shopping more enticing.
  • Overall, the brand provides excellent service, discount codes, timely updates, and fast delivery.
Cons
  • Customers have reported delays in receiving refunds and lack of communication from the company.
  • Several customers have experienced difficulties in getting a response from customer service regarding missing items.
  • There have been complaints about not receiving refunds for returned items and a lack of response to email inquiries.

Maison De Fashion's Shipping Policy

Maison De Fashion offers a range of shipping options for their customers. For UK deliveries, they use DPD's Priority service. Customers can choose the 2-3 Day Standard Service for £3.95, the Next Working Day Priority Service for £4.99 (free on orders over £150), the Saturday Priority Service for £6.99, or the Sunday Priority Service for £6.99. It is important to note that all orders must be signed for upon delivery. For customers who are not available to receive their order, Maison De Fashion offers DPD's 'Pickup' service, allowing them to have their order delivered to a local store for convenient collection.

Maison De Fashion's Return Policy

Maison De Fashion offers Free UK Returns on all orders within 30 days with an enclosed returns label. To initiate a return or exchange, customers need to visit the return portal and provide their email and order number. Personalized items are non-returnable, and certain goods are also non-returnable for hygiene reasons. The returned goods do not need to be in their original packaging, but they must be in a sellable condition. Customers have a legal obligation to take reasonable care of the goods while they are in their possession. Maison De Fashion will process refunds for eligible returns as soon as possible, within 14 days of receiving the original order back. If a refund or reimbursement is payable, it will be transferred using the same method originally used for payment. If a product was purchased with a Gift Card and subsequently exchanged for a lower-priced item, any money owed will be issued as a Gift Card. If the original Gift Card is no longer available, a new Gift Card will be issued. Maison De Fashion's return policy does not affect customers' statutory rights.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
/
100
This brand offers products that are on the pricey side.
Target Audience

Luxury fashion enthusiasts

Stereotype

Fashionista

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
85
/
100
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DTCetc Score
/
100
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Maison De Fashion on Socials

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