Levain Bakery

Levain Bakery is a US-based baking company founded in 1995 in New York City by Connie McDonald and Pam Weekes. They are renowned for their signature 6 oz Chocolate Chip Walnut Cookie, which has become an American classic and has been featured in Vogue, Bake Mag, and Delish.com. They offer a variety of cookies, bake-it-yourself dough, and other delicious baked treats, with both nut-free and brick-and-mortar options across the Eastern Seaboard.

Category
CPG
Specialty
Socials
90
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Levain Bakery

Levain Bakery is a US-based baking company founded by Connie McDonald and Pam Weekes in 1995 in New York City. They are famous for their signature 6 oz Chocolate Chip Walnut Cookie, which has become an American classic and is beloved by customers, bakers, and food media. Levain Bakery has brick-and-mortar shops across the Eastern Seaboard and an online delivery service, as well as a catering service. They offer a variety of cookies, including nut-free options, as well as bake-it-yourself dough and other delectable baked treats. Their products have gained a lot of positive attention and have been featured in Vogue, Bake Mag, and Delish.com.

Who Shops At Levain Bakery

Levain Bakery is a great choice for anyone looking for a delicious treat or a special gift. Their cookies are made with a dedication to perfection and they offer convenient online ordering and delivery options. Their Cookie Gift Boxes make a lovely hostess gift or thank you gesture and are beautifully wrapped and substantial. Although the cookies are not cheap, they are unique and worth the price.

What customers love about Levain Bakery

Here's what shoppers have to say:
  • If you like a super gooey cookie, you can't go wrong
  • Love these cookies. They are huge and gooey and taste great
  • Awesomely delicious! These big fat (did I say huge?) fresh cookies smell wonderful from the minute you walk into Levain Bakery
  • Crunchy on the outside, soft and gooey on the inside
  • Levain cookies are legit AF. Hands down
  • Really tasty cookie and perfect post dinner dessert
  • An absolute iconic NYC treat
  • The classic chocolate chip walnut cookie is the perfect balance of crispy exterior and gooey interior
  • I love gooey cookies, so this was a big hit for me
  • Love these cookies. They are huge and gooey and taste great
Cons
  • The consistency of the cookies could be improved
  • The cookies have a scone-like texture
  • The sweetness level may not be to everyone's taste
  • The in-store experience did not live up to the hype
  • The frozen cookies were not worth the purchase
  • The cookies may be too large and sweet for some

Levain Bakery's Shipping Policy

Levain Bakery ships their Cookie Gift Boxes within the US, including Alaska and Hawaii, but not to Puerto Rico. For domestic ground shipping, the cost is $10 and takes 1-2 days. Air shipping is $19 for next-day service or $49 for overnight service. Unfortunately, Levain Bakery does not ship internationally. For orders over $100, Levain Bakery offers free ground shipping.

Levain Bakery's Return Policy

Levain Bakery does not accept returns, but customers can contact the company if there is an issue with their order by emailing [email protected]. There are no restrictions on returning items, as returns are not accepted. There is no time limit for customers to contact the company, and no items that cannot be returned. The company does not process returns, as returns are not accepted.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Lovers of sweets

Stereotype

Foodie

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Sustainability Score
80
/
100
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Quality Score
90
/
100
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DTCetc Score
84
/
100
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Levain Bakery on Socials

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