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L'Estrange London
L'Estrange London offers sustainable fashion with a focus on versatility and comfort. Their commitment to renewable and recycled materials and free repairs makes them a top choice for eco-conscious individuals.
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DTCetc’s Take
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L'Estrange London is a sustainable fashion brand that offers a range of clothing that is designed to be versatile, comfortable, and long-lasting. L'Estrange London uses only renewable and recycled materials like organic cotton to reduce their impact on the environment. They also offer free repairs to extend the life of their clothes. Collaboration and community are at the core of their values, and they involve their customers in the development of new products. In 2020, they opened a new neighbourhood store in Notting Hill, designed to bring their simplified wardrobe closer to their customers. L'Estrange London believes that nothing is finished until it's perfect, and they strive to achieve perfection in everything they do.
L'Estrange London's customers are individuals who appreciate sustainable fashion and versatile, comfortable, and long-lasting clothing. They value the brand's use of renewable and recycled materials and its commitment to offering free repairs to extend the life of their clothes. L'Estrange London's clientele is likely to be environmentally conscious and drawn to the brand's collaborative approach to product development and community-centered values.
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Here's what shoppers have to say:
- High quality clothing with attention to detail
- Sustainable approach to producing and marketing clothes
- Excellent quality with superb finish
- Quality, ethical clothing made to last
- Sustainably sourced and beautifully made clothing
Cons
- The brand's return policy is not always reliable
- The products do not meet the expected quality for their price point
- The use of low-quality materials in some products affects their durability
- The overall quality of the brand's products is not up to par
L'Estrange London offers free UK shipping via Royal Mail Tracked for 2-5 days, and DHL Next working day for £7.50 if ordered before the cut-off time of 1PM GMT. For the USA, free DHL Standard shipping is available for 4-5 days, and DHL Express for $23.00 for 2-3 days. International shipping is available for £20 via DHL Standard for 4-5 days. Orders over $800 (USD) are subject to additional importation fees, duty, and taxes which are the responsibility of the customer. Delivery times are guidelines only, and remote destinations may not always arrive within the specified shipping time frame. The brand reserves the right to delay the dispatch of any order, and will contact the customer if there is a delay or if an item is out of stock. Currently, the brand does not deliver to Ukraine or Russia.
L'Estrange London offers a 30-day returns policy for their garments. To be eligible for a refund or exchange, the garment must be in a resellable condition, unworn, unaltered, unwashed, and have its original tags and labels attached. Underwear and Re_Fresh Tablets are non-refundable or exchangeable, and swimwear must be tried on over underwear for hygiene reasons. Returns and exchanges can be made in any of their stores, and exchange orders will be shipped at no additional cost.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
89
/
100
This brand offers products that are on the pricey side.
Target Audience
Environmentally conscious fashionistas
Stereotype
Eco-conscious
Pricing Rating
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$
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Sustainability Score
85
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100
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Quality Score
85
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100
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DTCetc Score
89
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100
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