Kokoon

Kokoon is an innovative company founded in 2015 by Tim Antos and Richard Hall. Their noise-blocking headphones and sleep monitoring services help users get better and more restful sleep. Their launch on Kickstarter was supported by over 8,000 individuals and featured in publications such as GQ, Vogue, Wall Street Journal, and The Independent. Their products are designed for comfort and relaxation, and come with an extensive library of music, meditations, and podcasts.

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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Kokoon

Kokoon, founded by Tim Antos and Richard Hall in 2015, is a company that provides noise-blocking headphones and sleep monitoring services to help users get better and more restful sleep. Their launch on Kickstarter was supported by over 8,000 individuals, resulting in $2 million in funding. They have been featured in multiple publications, such as GQ, Vogue, Wall Street Journal, and The Independent. Their products are designed to be comfortable and mold to the user's ears and body to provide a relaxing sleep. They offer free and international shipping, and their MyKokoon app comes with an extensive library of music, meditations, and podcasts.

Who Shops At Name

Kokoon is a brand that specializes in products designed to help people sleep. These products include headphones and earbuds that contour to the head and ears, allowing for more comfortable side-sleeping. The brand also offers an app with endless routines and vibes for different moods and times of day, making it a great choice for those who need an escape or simply a bright spot in their day.

What customers love about Kokoon

Here's what shoppers have to say:
  • Smooth and well-balanced sound
  • Comfortable and breathable
  • Understated design with a monochrome color scheme
  • Designed for ultimate sleep comfort
  • Specifically designed for sleeping
Cons
  • No negative reviews found

Kokoon's Shipping Policy

Kokoon offers free shipping on all domestic deliveries, with an average delivery time of three days. They provide a two-to-four-day range for delivery times, but this is not guaranteed due to Covid. For international customers, Kokoon ships to about 40 countries with one shipping speed available. There is no information on shipping costs for international customers, but those in select countries can take advantage of Next Day Shipping options. For purchases over a certain price, Kokoon offers deals on shipping costs.

Kokoon's Return Policy

Kokoon offers a 30-day return policy for customers who are not satisfied with their purchase. To initiate a return, customers must submit a support ticket through the help desk at help.kokoon.io. Customers will then be provided with a return address to send their packages to and must ensure that all pieces included in the original delivery are repackaged and sent back. It typically takes the company 10 business days to process a return. Items such as the headphones, carrying case, eye mask, charging cable, audio cable, manual, safety instructions, welcome card, and green Kokoon box must be included in the return package. There is a 1-year warranty on all Kokoon technology from the date of purchase and any items that have been opened and/or used are not eligible for a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
78
/
100
This brand offers products that are on the pricey side.
Target Audience

Sleep, Comfort, Escape

Stereotype

Sleepers

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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
78
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100
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Kokoon on Socials

View this profile on Instagram

Kokoon (@Kokoon) • Instagram photos and videos

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