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Apparel — Fashionista

Just Fab

Just Fab is a United States-based e-commerce apparel retailer that sells women's Clothing. Just Fab wants that the woman who shops their designs changes the world. With a elevated design and a comfortable fit, Just Fab promises to keep you in style .

DTCetc Score
80
out of 100
01

The story

JustFab is an online membership retailer founded in 2010 by Don Ressler and Adam Goldenberg. It specializes in stylish shoes, from boots to platform heels to comfy slippers, and has garnered much attention with endorsements from Ayesha Curry, Kelly Rowland, Demi Lovato, and more. It is headquartered in Los Angeles and is available in 12 countries, with over 2.1 million VIP members and having sold about 50 million pairs globally. JustFab offers a vast collection of trendy boots, sneakers, and heels, and members can cancel their membership at any time. It also has an app for easy shopping, free shipping, free returns and exchanges, and a generous return policy.

Who shops at Just Fab

JustFab is a fashion brand that caters to young women, ranging from millennials to Gen-Zers. They offer personalized shopping experiences and affordable prices, making them accessible to many. Their clothing and footwear options are stylish and classic, meaning that there is something for everyone.

100%
Direct-to-consumer
Apparel
Category
02

The DTCetc bottomline

80
/100
Overall score
Quality90
Sustainability80
Value for money40
Category
Apparel
Style
Fashionista
03

What customers say

Customers love
  • Just Fab offers a wide range of fashionable and stylish clothing and accessories at affordable prices.
  • Customers appreciate the convenience of the online shopping experience and the quick delivery of orders.
  • The customer service team is friendly and helpful, offering prompt and efficient assistance.

Just Fab shipping policy

Free shipping over $49

JustFab offers free shipping in the continental US for orders over $49. Standard US and Canada shipping is $7-9 and takes 6-14 business days. Rush Shipping is available for $15 and takes 2-3 business days. For APO/FPO orders, shipping is $9 and takes 30 business days. Customers will receive a tracking number once their order ships and can view details on the Order History page under My Account. JustFab only ships to the US and Canada from their North American website, but they have international websites that may be able to ship to other countries.

Just Fab return policy

60-day return window

JustFab has a 60-day return policy from the date of shipment, allowing customers to return items in unused condition and in their original packaging for a JustFab membership or store credit, a free exchange, or a refund. To return an item, customers should print the return label and packing slip on the Order History page, pack the item up with the slip, attach the return label, and ship it out. Return shipping for US territories and APOs costs $9. Items that have been used or are not in their original packaging are not eligible for return. It typically takes the company up to 10 business days to process a return.

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Brands like Just Fab