J. Hilburn

J. Hilburn is a United States-based luxury apparel retailer that sells men's Clothing. J. Hilburn makes costum garments from high quality materials designed uniquely to fit their costumer's built and lifetyle. With exceptional tailoring skills, J. Hilburn guarantees a life-long piece that fits your body and personality perfectly.

Category
Apparel
Specialty
Socials
85
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About J. Hilburn

J. Hilburn is a men's clothing brand and is known for its expert-level service from a national network of professional Personal Stylists who are passionate about helping men discover the confidence-boosting power of a custom-made wardrobe. J. Hilburn offers a true custom-made experience with a robust collection for every occasion, striving to deliver custom-made wardrobes in less than 4 weeks. The brand's innovative supply chain relies on the strength of partnerships with world-renowned mills and factories to source quality fabrics and push the boundaries of production lead times for garments. With J. Hilburn, new customers can expect a personalized, high-quality wardrobe that fits their style and needs.

Who Shops At Name

J. Hilburn is a men's clothing brand suited for customers who desire a personalized, high-quality wardrobe. These clients appreciate the attention to detail, custom-made garments, and expert advice from professional Personal Stylists.

What customers love about J. Hilburn

Here's what shoppers have to say:
  • Unique online made-to-measure (MTM)
  • Comfortable, stretchy fabric for custom dress shirts
  • Excellent quality of final product
  • Use of Italian fabrics for suits
Cons
  • Lack of flexibility in design
  • No less expensive options available
  • Some reports of low-quality custom shirts
  • Website lacks information about suit construction

J. Hilburn's Shipping Policy

J. Hilburn offers UPS ground shipping for orders under $500 at a standard rate of $15. Customers who wish to request expedited shipping can call for assistance.

J. Hilburn's Return Policy

J. Hilburn accepts returns of shirts that have been laundered once or twice within 90 days of the item ship date. Refunds can only be issued to the original payment method and processing time for refunds is 7-10 business days after the garment has been received in their warehouse. However, custom garments that have been altered, damaged or show signs of excessive wear cannot be returned. J.Hilburn Credits can be issued for returned items but will expire 1 year from issuance and cannot be redeemed for cash. It is encouraged to launder a shirt before returning to better evaluate the fit.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
62
/
100
This brand offers products that are on the pricey side.
Target Audience

Personalized, quality-conscious men

Stereotype

Sophisticate

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
85
/
100
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DTCetc Score
62
/
100
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J. Hilburn on Socials

View this profile on Instagram

J. Hilburn (@J. Hilburn) • Instagram photos and videos

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