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Index
Index is a brand that offers functional, essential garments with a flawless fit and enduring quality. Their commitment to innovation and ecological advancement makes them a popular choice for those seeking well-crafted garments.
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DTCetc Score
Brand Tags
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DTCetc’s Take
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Index is a brand that was founded by a team of experts in the apparel industry and they believe in the functional value of essential garments and are dedicated to research, technical design, manufacturing, and innovation. Their focus is on creating garments that offer a flawless fit and enduring quality, with a commitment to incremental innovation and ecological advancement. Index delivers long-lasting garments that encourage people to discover state-of-the-art techniques and become a catalyst for innovation. They take meticulous control over every aspect of a garment’s development, allowing them to provoke significant quality improvements while streamlining their supply chain to provide unmatched value and low prices to their customers. All index® garments are engineered and produced in their factory in Portugal before being sent directly to their customers.
Index attracts customers who appreciate functional, essential garments that offer a flawless fit and enduring quality. With a focus on innovation and ecological advancement, Index is popular among those looking for well-crafted garments and state-of-the-art techniques.
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Index ships all online orders from their factory warehouse in Portugal. They ship Monday through Friday, excluding bank holidays. For orders received from the EU and UK, shipments are sent via DHL Express, while orders from Switzerland, U.S.A, Canada, and Japan are sent via Fedex Express. Shipping prices may vary depending on package weight and destination. Orders will be fulfilled within 1 to 2 business days from the order date, pending credit card authorisation and item availability.
Index has a 14-day return policy for damaged, defective, or incorrect items. The item must be returned in its original packaging with the back-neck barcode sticker intact and in unworn, unwashed, and undamaged condition. The return must be sent with a trackable parcel service. If the return is postmarked after the 14-day return allowance or the above conditions are not met, Index reserves the right to refuse the refund. Original shipping fees are not refunded, and the customer is responsible for any additional return shipping postage. It is recommended to refer to the product description, fit sections, and size chart to minimize unexpected surprises.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
85
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100
This brand offers products that are on the pricey side.
DTCetc Score
77
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100
This brand offers products that are on the pricey side.
Target Audience
Quality-conscious innovators
Stereotype
Quality-conscious
Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
85
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100
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DTCetc Score
77
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100
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