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Fellow Creatures
Fellow Creatures' vegan chocolate is a delicious and creamy treat that's perfect for conscious chocolate lovers. With a focus on kindness and inclusivity, their guilt-free indulgence aligns with your values.
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Fellow Creatures is a vegan chocolate company founded by a Hungarian native who grew up in a family of dairy farmers. The company was created to provide delicious and creamy chocolate without the exploitation of mother cows for their milk. Fellow Creatures believes in inclusivity and unconditional kindness towards all animals and humans. Their chocolate is harmless and perfect for those who want to indulge in a guilt-free treat. With a focus on progress and betterment, Fellow Creatures is part of something bigger than just chocolate.
Chocolate lovers who are conscious of animal welfare and prefer vegan options will be attracted to Fellow Creatures. These customers appreciate the company's commitment to kindness and inclusivity and desire a guilt-free indulgence that aligns with their values.
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Here's what shoppers have to say:
- Lovely chocs and great customer service. Highly recommended!
- The taste is amazing, and it's dairy and gluten-free!
- It's so creamy and silky; I can't believe there isn't any milk in there. My son loved it too, and I'll be buying it all the time now.
- It's a very good product. I loved it!
Cons
- The prices of the chocolate bars are high compared to their weight
- Customer service needs improvement, with some customers reporting unresponsiveness and unauthorized charges
- Returns and refunds can be challenging, with some customers experiencing delays in receiving full refunds
Fellow Creatures' shipping policy states that they will deliver the purchased goods to the delivery location by the agreed period or within a maximum of 30 days after the contract is entered into. If the delivery is not made on time, the customer can treat the contract as ended, and the brand will provide remedies. However, there is no information available on shipping prices, costs, or deals for purchases over a certain price. It is also unclear whether there are any differences between domestic and international shipping.
Fellow Creatures has a 30-day return policy. To be eligible for a return, the item must be unused and in its original packaging. Perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases cannot be returned. Gift cards and downloadable software products are also non-returnable. Customers must provide a receipt or proof of purchase to complete the return. Once the return is received and inspected, a notification will be sent to the customer regarding the approval or rejection of the refund. If approved, the refund will be processed and credited to the original method of payment within a certain amount of days. Shipping costs are non-refundable and will be deducted from the refund. If an item is defective or damaged, it can be exchanged for the same item. Customers should mail the product to the given address and consider using a trackable shipping service or purchasing shipping insurance for items over $75.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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60
This brand offers products that are on the pricey side.
Sustainability Score
75
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100
This brand offers products that are on the pricey side.
Quality Score
85
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100
This brand offers products that are on the pricey side.
DTCetc Score
75
/
100
This brand offers products that are on the pricey side.
Target Audience
Vegan chocolate lovers
Stereotype
Pricing Rating
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Sustainability Score
75
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100
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Quality Score
85
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100
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DTCetc Score
75
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100
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