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Fanjoy
Fanjoy is a United States-based trendy apparel marketplace that sells men's and women's Clothing. Fanjoy connects fans with the people they admire via meaningful products. Through this space, artists and influencers use their life experiences and interests to create purposeful and authentic products that their fans will love.
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DTCetc’s Take
Popular Products
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Fanjoy is a clothing brand founded in Los Angeles by Chris Vaccarino. The brand partners with some of the world's most popular creators and influencers to offer playful and vibrant clothing and accessories. Fanjoy is dedicated to gender neutrality and offers a variety of apparel, including hoodies, shirts, joggers, shorts, and more. The brand's mission is to bridge the gap between fans and the people they admire through meaningful products. Fanjoy's products are trendy and perfect for those who want to express themselves through their clothing. With a focus on quality and design, Fanjoy is a great choice for anyone looking for unique and stylish clothing.
Fanjoy may be useful for customers who are fans of popular content creators and are looking for playful and vibrant clothing and accessories. These customers may be interested in purchasing hoodies, shirts, joggers, shorts, and other apparel items that feature designs from their favorite creators. However, these customers should be aware of reported issues with refunds, inventory, and high prices for the quality of items. Customers who prioritize trendy and fashionable summer pieces may also find Fanjoy useful.
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Here's what shoppers have to say:
- Strong presence in influencer space
- Works with top digital creators
- Influencer partners have creative control
- Offers wide range of products
Cons
- Low rating from customer reviews
- Delayed shipping and no response
- Negative experiences with customer service
- Ineffective complaint resolution process
Fanjoy offers worldwide shipping, with delivery times varying depending on the location. For US residents, most items are delivered within 3-7 business days after shipping, while international shipping may take up to 3-6 weeks due to Covid-19 restrictions. The cost of shipping varies depending on the product and its weight, and international shipping may incur additional customs fees or VAT, which vary by country and are not calculated in advance by Fanjoy. The company offers a 30-day return or exchange policy for unworn, unwashed, and undamaged items, but customers are responsible for the cost of shipping the item back. Unfortunately, there have been reported issues with long shipping times and poor customer service.
Fanjoy accepts returns and exchanges within 30 days of purchase for unworn, unwashed, and undamaged items. However, final sale items such as hats, socks, underwear, backpacks, and phone cases cannot be returned. Customers are responsible for the cost of shipping the item back. To initiate a return, customers should contact Fanjoy's customer service via email at [email protected] There is no information available on how long it takes the company to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
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This brand offers products that are on the pricey side.
Quality Score
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This brand offers products that are on the pricey side.
DTCetc Score
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This brand offers products that are on the pricey side.
Target Audience
Content creator fans, trendy fashionistas
Stereotype
Influencer
Pricing Rating
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