Ergobaby

Ergobaby is an American company founded by Karin Frost in 2002, creating innovative, ergonomic, and comfortable products such as soft-structured carriers, strollers, swaddlers, sleep sacks, and nursing products. With a positive reputation among customers, Ergobaby is available in over 50 countries and 700 retailers around the world, as well as pre-loved carriers for an affordable and sustainable option.

Category
Baby
Socials
95
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Ergobaby

Ergobaby is an American company founded by Karin Frost in 2002. They are best known for their innovative soft-structured carrier design that allows parents to safely carry their baby on their front or back in a way that is gentle on the wearer’s body. They have a range of products including carriers, strollers, swaddlers, sleep sacks, and nursing products. Ergobaby has headquarters in Los Angeles and is available in over 50 countries and 700 retailers around the world. Their products are ergonomic, comfortable, and easy to maneuver. They have a positive reputation among customers and also sell pre-loved carriers to be more affordable and sustainable.

Who Shops At Name

Ergobaby is a brand designed to provide high-quality and convenient carriers and strollers for families. Their products are designed to keep babies safe and comfortable and are ideal for active parents who want to keep their baby close and their hands free. Ergobaby carriers are easy to put on and do not require complicated wraps or ties. The products are also great for parents who often care for their baby solo and for those who need an easy solution to places where pushing a stroller is not practical. Ergobaby also offers sleep sacks, swaddlers, and nursing pillows to help give babies the best care possible.

What customers love about Ergobaby

Here's what shoppers have to say:
  • Ergobaby is experienced at making comfortable baby carriers that do the job well, with more design driven colours, materials, options for different seasons, baby age and size.
  • The carriers are durable, easy to clean and last a long time.
  • The carriers are comfortable and easy to use, making the kiddos feel safe and snug.
  • The carriers are a fair price for something that passes the test on many levels.
Cons
  • The Ergobaby brand has received mixed reviews from customers.
  • Some customers have reported issues with the durability of Ergobaby products.
  • Others have found the Ergobaby carriers to be uncomfortable or difficult to use.
  • Overall, it seems that the Ergobaby brand may not be the best choice for everyone.

Ergobaby's Shipping Policy

Ergobaby offers free shipping within the US and Mexico for all orders. Orders usually ship within 24 hours and take 7-10 days for delivery via UPS standard ground shipping. Internationally, Ergobaby has official local websites for 14 different countries, including Canada, the UK, France, Russia, and the Netherlands. Customers can check the dropdown menu at the top left of the company’s website to check if the company offers shopping in their home country. Depending on the country, customers may be eligible for free shipping or other shipping deals.

Ergobaby's Return Policy

Ergobaby's return policy allows customers to return unused items within 30 days of purchase. Customers must contact Ergobaby to initiate the return process and receive authorization before sending back the product. Shipping costs are the responsibility of the customer. Items that have been used or are not in their original packaging cannot be returned. The company does not specify how long it takes to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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75
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
95
/
100
This brand offers products that are on the pricey side.
DTCetc Score
85
/
100
This brand offers products that are on the pricey side.
Target Audience

Active Parents

Stereotype

Parent

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
95
/
100
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DTCetc Score
85
/
100
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Ergobaby on Socials

View this profile on Instagram

Ergobaby (@Ergobaby) • Instagram photos and videos

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