Elite Eleven

Elite Eleven is an Australia-based athletic apparel retailer that sells men's and women's Activewear. Launching in mid 2014, Elite Eleven set a goal to bring a truly original sports & lifestyle brand, where fitness and fashion collide. At its core, Elite Eleven focuses on both the sports and lifting lifestyle, and with each generation and release they've gained momentum as one of the true local/worldwide brands.

Category
Apparel
Specialty
Socials
84
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Elite Eleven

Elite Eleven is a sports and lifestyle brand founded in Melbourne in mid 2014. The brand prides itself on bringing together fitness and fashion, with a focus on sport and lifting lifestyles. Elite Eleven® has gained momentum as one of the true local and worldwide sporting brands, offering products that allow users to perform at their maximum while looking edgy and progressive. The brand is dedicated to finding and developing elite quality in all the products they offer, ensuring that customers can keep active and perform at their best. Whether you're a fitness enthusiast or just looking for stylish and functional sports gear, Elite Eleven® has something for everyone.

Who Shops At Elite Eleven

Elite Eleven is an excellent choice for fitness enthusiasts and individuals looking for stylish, functional, and high-quality sports gear. With a focus on sport and lifting lifestyles, the brand appeals to those who want to perform at their best while looking edgy and progressive.

Elite Eleven Pros & Cons according to customers

Pros
  • Amazing customer service with quick responses and diligent assistance
  • High-quality activewear with fantastic value, especially during sales
  • Buttery soft texture fabric, perfect fit, and true to size
  • Easy-to-use website, with most sizes in stock and quick delivery
  • Consistent high-quality products with first-class correspondence from the company
Cons
  • Inconsistent stock availability and communication regarding orders.
  • Poor customer service experience.
  • Delayed or missing orders.
  • Quality control issues with received products.
  • Fit issues with certain clothing items.

Elite Eleven's Shipping Policy

Elite Eleven has a reliable shipping policy that ensures customers receive their orders in a timely manner. Orders are dispatched within 1 business day of being placed, and customers receive a confirmation email with their order number. A shipping confirmation email is also sent once the parcel has been shipped. International orders are shipped via DHL EXPRESS, and take up to 1-4 full business days from the time it leaves the postal depot it originated from, depending on where the customer is located. Elite Eleven has flat shipping rates of 5.50usd to the USA and Canada, and 10usd for any other location. During sale periods, it may take a little longer for parcels to be packed and prepared.

Elite Eleven's Return Policy

Elite Eleven prioritizes customer satisfaction and offers a flexible return policy. If an item is faulty upon receipt, it can be exchanged or refunded. If the item is not suitable, it can be returned for store credit with no expiry date. The return must be made within 45 days, and it is recommended to lodge the return within 30 days. The item must be in its original packaging with tags attached and in an unused and saleable condition. If the item is not returned in the same condition, there will be a 20% reduction in store credit as a handling fee.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Fitness enthusiasts, stylish athletes, active lifestyle

Stereotype

Athlete

Pricing Rating
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80
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Sustainability Score
75
/
100
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Quality Score
85
/
100
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DTCetc Score
84
/
100
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Elite Eleven on Socials

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