ECHT

ECHT is an Australia-based athletic apparel retailer that sells men's and women's Activewear. ECHT is an innovative and fashionable activewear apparel company that specializes in affordable performance and casual apparel. Their comfortable yet on-trend clothing can be worn throughout the day to anywhere from the gym to the streets without compromising comfort or stlyle.

Category
Apparel
Specialty
Socials
75
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About ECHT

ECHT is an innovative and on trend active wear apparel company specializes in affordable performance and leisure-based apparel. ECHT keeps their active wear fresh and new with their design team creating fun, sleek, and original designs– releasing new styles almost every week. Their motto is Engineered for the Modern Day Athlete which they work towards every day by providing boundless clothing that can be worn throughout the day – from the gym to brunch to the shops without compromising on comfort, durability or style. ECHT has grown exponentially and now ships to over 50 countries with loyal fans all over the world.

Who Shops At ECHT

ECHT caters to individuals who appreciate stylish and functional activewear that can be worn throughout the day without compromising on comfort, durability, or style. With a range of innovative and on-trend designs, ECHT appeals to modern-day athletes and those who enjoy a versatile wardrobe.

What customers love about ECHT

Here's what shoppers have to say:
  • The clothes are figure fitting and amazing
  • The products are true to fit, great quality, and super comfy
  • Excellent customer service with prompt replies and satisfaction of requests
  • Fast shipping even to rural areas of Australia
  • The clothes are affordable and the best athletic clothes out there
Cons
  • The quality of some ECHT products is inconsistent and may not meet expectations.
  • Prices for ECHT products may be higher than comparable items from other brands.
  • Returns and refunds with ECHT may be difficult or time-consuming.
  • Some customers have reported issues with shipping and customer service from ECHT.

ECHT's Shipping Policy

ECHT may result in orders taking up to 10 business days to dispatch. The brand's delivery partner, Australia Post, is working hard to ensure that customers receive their items as quickly as possible. Customers can track their deliveries through the Australia Post mobile app or on auspost.com.au using the tracking tool. ECHT offers Protect My Order during checkout, which is a non-refundable insurance protection that covers lost/damaged items in transit and theft, but does not cover Authority to Leave parcels or incorrect addresses.

ECHT's Return Policy

ECHT offers a 30-day return policy for all items (excluding swimwear and socks) as long as they are unworn, unwashed, and in their original packaging. The product size label must still be intact, and items should be inspected before returning to ensure they are not damaged or dirty. Swimwear cannot be returned if the hygiene label has been removed or tampered with. If an exchange is requested but the item is out of stock or has a price difference, a store credit will be issued. Sale/outlet items can only be exchanged, not refunded. Returns beyond the 14-day period will also be accepted for exchange or store credit, but a $10 return to sender fee will be deducted from the total. The Returns Team will conduct thorough checks, and if an item is dirty or damaged, the customer will have the option to have the item returned with their shipping label or continue with the return process less a $10 damaged fee. No exceptions will be made. Customers must fill out a returns form and follow the instructions provided.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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75
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
66
/
100
This brand offers products that are on the pricey side.
Target Audience

Modern athletes

Stereotype

Athlete

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
75
/
100
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DTCetc Score
66
/
100
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ECHT on Socials

View this profile on Instagram

ECHT (@ECHT) • Instagram photos and videos

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