Drizly

Drizly is an alcohol e-commerce platform that facilitates the delivery of beer, wine, and spirits. Users order a variety of beer, wine, and spirits directly from local retailers to their location through a mobile app or website.

Category
CPG
Specialty
Socials
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Drizly

Drizly is an online ordering and delivery platform for alcohol that was founded in 2012 by Nick Rellas, Justin Robinson, and Spencer Frazier. The company is headquartered in North America and has over 4,000 retail partners, making it the largest online marketplace for alcohol in the region. Drizly's mobile app and website provide customers with a wide selection of alcoholic beverages from local retailers, which can be delivered within an hour in most cities. The platform is easy to use, with transparent pricing and an identity verification system to ensure safety. Drizly has been featured in popular media outlets, such as Forbes and The Washington Post, for its convenient and reliable service. With availability in over 1,400 cities across North America, Drizly is the perfect solution for customers looking for a quick and convenient way to purchase and receive their favorite alcoholic beverages.

Who Shops At Name

Drizly is a convenient option for legal drinkers who want to easily purchase and receive their favorite alcoholic beverages. Customers who value convenience and a wide selection of products would find Drizly useful. These customers appreciate the ability to order from local retailers through a mobile app or website, with delivery available in 60 minutes or less. They look for an easy-to-use platform, transparent pricing, and access to hard-to-find alcohol. Drizly customers also value speedy delivery, especially during the pandemic or when hosting a party. Overall, Drizly is a great option for those who want to quickly and easily order their favorite alcoholic beverages.

What customers love about Drizly

Here's what shoppers have to say:
  • Fast and reliable delivery
  • Excellent customer service
  • Allows customers to find bottles at reasonable prices from all over the country
  • Refunds and credits provided when issues occur
Cons
  • Concerns about accuracy and reliability
  • Secret substitutions made without approval
  • Confusing platform

Drizly's Shipping Policy

Drizly offers two services for customers: delivery and shipping. For delivery, the brand promises to deliver alcohol in 60 minutes or less in over 1,400 cities across the US. Customers can also schedule deliveries ahead of time. As for shipping, most orders will be delivered within several business days, and a tracking link will be provided to the user. At this time, there is no information on any shipping prices or deals for purchases over a certain price. It is unclear whether Drizly ships internationally or if there are any differences in shipping policies for domestic versus international orders.

Drizly's Return Policy

Customers should contact Drizly's customer service for any questions or concerns regarding returns. It is important to note that some items, such as opened or consumed alcohol, may not be eligible for return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
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100
This brand offers products that are on the pricey side.
Quality Score
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100
This brand offers products that are on the pricey side.
DTCetc Score
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100
This brand offers products that are on the pricey side.
Target Audience

Convenient, selection, speedy

Stereotype

Convenience-shopper

Pricing Rating
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Sustainability Score
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100
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Quality Score
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100
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100
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Drizly on Socials

View this profile on Instagram

Drizly (@Drizly) • Instagram photos and videos

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