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Drake's
Drake's offers handcrafted clothing and accessories for those who appreciate quality and timeless elegance. From soft tailoring in Italy to traditional knitwear in Scotland, their commitment to craftsmanship is evident in every piece.
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DTCetc Score
Brand Tags
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DTCetc’s Take
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Drake's started out as a maker of men’s scarves, shawls, and plaids, and soon expanded into handmade ties and handkerchiefs. With a reputation for quality, Drake's designs gained popularity among high-end boutiques and department stores in Paris, Milan, Tokyo, and New York. Today, under the guidance of Creative Director Michael Hill, Drake's produces soft tailoring in Italy, traditional knitwear in Scotland, shirts in their own factory in Somerset, and an expansive range of outerwear, accessories, and Selvedge denim. The brand is committed to craftsmanship, materials, attention to detail, and idiosyncratic design, creating timeless pieces that have a relaxed elegance to them. Drake's outfits artists, actors, chefs, writers, photographers, and everyone in between, offering clothes that people will want to wear for years and years to come.
Drake's attracts customers who appreciate high-quality, handcrafted clothing and accessories. These individuals value the brand's commitment to craftsmanship, materials, attention to detail, and idiosyncratic design, seeking timeless, relaxed elegance in their wardrobe.
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Here's what shoppers have to say:
- Drake's creates a unique and confident fashion experience for men
- Excellent, informed, and timely service provided in-store and online
- Helpful and friendly customer care with fast shipping and high-quality products
- Great product knowledge and refreshing experience with customer service
Cons
- Shipping and delivery issues
- Inadequate customer support
- Unreliable online ordering system
- Inferior product quality compared to competitors
Drake's offers free express shipping on all orders over $500 USD, with duties included and taxes calculated at checkout. However, there is a $25 USD delivery fee for all orders below $500 USD.
Drake's offers a simple and easy return policy for customers in the UK. To initiate a return or exchange, customers must use the returns portal and enter their order number and email address. They can then select the item(s) they wish to return or exchange and choose between a refund, exchange, or store credit. The store credit will be sent as a virtual gift card that can be used multiple times until the balance is zero.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
75
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100
This brand offers products that are on the pricey side.
Quality Score
80
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100
This brand offers products that are on the pricey side.
DTCetc Score
81
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100
This brand offers products that are on the pricey side.
Target Audience
Craftsmanship enthusiasts
Stereotype
Sophisticate
Pricing Rating
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Sustainability Score
75
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100
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Quality Score
80
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100
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DTCetc Score
81
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100
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