CTH Ericson

CTH Ericson, founded by Carl Theodor Ericson in 1885 in Borlänge, is a brand with a rich history and tradition in hat and cap making. With roots dating back to the 18th century, CTH Ericson continues to create high-quality headgear that combines the best of tradition and contemporary design. Every hat, cap, and beanie is meticulously handcrafted by skilled seamstresses, ensuring a unique and comfortable fit. While most of the production takes place in Estonia and Poland, CTH Ericson maintains a small production in their hat factory in Borlänge to preserve the craft in Sweden. With a focus on preserving their heritage while exploring new possibilities, CTH Ericson offers a range of timeless classics that are sure to impress any customer.

CTH Ericson caters to those who appreciate the fine art of hat and cap making, blending tradition with modern design. If you value meticulous craftsmanship, unique fit, and timeless classics, and want to connect with a brand rooted in rich Swedish history, CTH Ericson's headgear collection is your perfect match.

• The service is pleasant, swift, and of good quality.
• The hat rack is highly effective, easy to utilize, and comes recommended. Users are advised to take it step by step for maximum satisfaction. It garners a rating of six out of five stars.
• The cap is a classic piece and of exceptional quality. The delivery was remarkably quick, resulting in a very content customer.
• The online store is commendable for being good and appealing.
• Product delivery is speedy, and the product itself is of high quality.
• Clients who have purchased different headgear from CTH Ericson on multiple occasions express consistent satisfaction. The products are of good quality, and deliveries are impressively swift.
• The hat is attractive and boasts good quality.
• Delivery is swift, and customer satisfaction is notably high.

• The products from CTH Ericson are of poor quality.
• CTH Ericson's customer service is unresponsive and unhelpful.
• The prices of CTH Ericson's products are too high for the value they provide.
• CTH Ericson's website is difficult to navigate and lacks important information.

CTH Ericson offers a shipping policy for both domestic and international customers. For domestic shipping within Sweden, there is a flat rate fee of SEK 49. However, customers can enjoy free shipping for purchases over SEK 499. For customers within Europe, shipping costs SEK 99 per order for countries within the EU and SEK 156 per order for countries outside the EU. VAT on goods is not paid for orders delivered to non-EU member states, but customs costs may be added depending on the country's legislation. Rest of the world shipping also costs SEK 156 per order. It is important to note that any charges for VAT and customs duties are the responsibility of the customer, and CTH Ericson cannot inform customers about these fees. Overall, CTH Ericson aims to ship items within 1-2 working days, but if an item is out of stock or needs to be special ordered, the delivery time may be longer.

CTH Ericson offers a right of withdrawal for customers who wish to cancel their purchase within 60 days of receiving the item. The item must be completely unused in order to be eligible for return. To initiate a return, customers are required to contact CTH Ericson via email at: order@cthericson.se. However, it is important to note that the right of withdrawal and return does not apply to made-to-measure goods or goods with individual text/embroidery. In case of any damaged or incorrectly sewn/embroidered items, CTH Ericson will send a new item promptly. It is important to report any package damage during delivery at the time of collection from Posten. Unfortunately, there is no information available regarding the processing time for returns.