Buck Mason

Buck Mason, founded in 2013 by Sasha Koehn and Erik Allen Ford in Venice, California, is a brand that specializes in creating updated, modern American classics. With a commitment to timelessness, quality, and their California roots, Buck Mason has become known for their impeccable craftsmanship and attention to detail. From their locally-made jeans and tees to their wardrobe essentials, each piece in their collection embodies a laidback, effortless style that looks as good as it feels. By combining old-school manufacturing techniques with modern technology, Buck Mason has created a range of elevated classics that are designed to stand the test of time. Their dedication to quality extends to their global partnerships, ensuring fair working conditions and equitable pay for all involved. With a focus on creating the best possible clothing at incredibly fair prices, Buck Mason is a brand that is sure to impress new customers looking for high-quality, timeless pieces.

Buck Mason is a brand that creates updated, modern American classics with a focus on timelessness, quality, and their California roots. The brand was founded in 2013 in Venice, California, with the goal of making clothing that will stand the test of time.

The types of customers who would find Buck Mason useful are those who value timeless and high-quality clothing. These customers appreciate clothing that is not only well-constructed but also has a classic design that will remain stylish for years to come. They are looking for wardrobe essentials that are versatile and can be worn in various settings.

Buck Mason aligns with the values of these customers by offering clothing that is crafted with a combination of old-school manufacturing techniques and modern technology. This ensures that the garments are impeccably constructed and will last a lifetime. The brand's commitment to timeless design also resonates with customers who appreciate clothing that is not influenced by passing trends.

Furthermore, Buck Mason's dedication to fair working conditions and equitable pay in their partnerships with factories aligns with the values of socially conscious customers. These customers appreciate brands that prioritize ethical and sustainable practices in their manufacturing processes.

Overall, Buck Mason appeals to customers who prioritize quality, timeless design, and ethical production. These customers value clothing that will stand the test of time and align with their personal values.

• The hand feel of the Chambray button-down shirt is buttery soft and the construction is superior.
• The clothes fit well and hold up in the wash.
• The Best Damn T-Shirt is durable, easy to clean, and tapers just right.
• The curved hem t-shirts are perfect for taller individuals.
• The tees are cut, fit, and trimmed just right, making the wearer feel confident.
• The clothes last even after repeated washings.
• The tees are super soft, feel broken in right out of the bag, and have a heritage feeling to the design.
• The range of fits and classic wardrobe staples from Buck Mason are appreciated.
• The staff are helpful and the stores are beautifully designed.

• Poor clothing quality
• Inadequate customer service
• Issues with incorrect charges and lack of response from customer service
• Delayed customer service and shipping
• Inadequate response to clothing durability issues
• High prices for low quality and lack of customer care
• Doubts about legitimacy of the site and difficulty in contacting them
• Subpar clothing with poor quality
• Inappropriate fit for masculine builds
• Clothing is cheaply made, overpriced, and manufactured in China
• Misleading claims about free returns and slow return processing

Buck Mason offers domestic shipping through xDelivery, utilizing their courier partners for last-mile delivery. Standard shipping from their Dallas warehouse takes approximately 8 business days, with orders typically leaving within 48 hours. For expedited orders, placed before 1 pm CST, they are processed the same day and arrive within 2-3 days via FedEx 2nd Day Air. Orders placed on weekends and major holidays are fulfilled the next business day. It is important to note that orders may be split across multiple shipments and items ordered together may not be shipped on the same day. For expedited orders valued at $500 and over, a signature is required upon delivery. Unfortunately, there is no information available regarding international shipping at this time.

Buck Mason has a generous return policy, allowing customers to return their purchases within 365 days for a full refund. The returned items must be unworn, unwashed, undamaged, and have the original tags still intact. Returns can be made in-store for free or by mail. For mail returns, a $6 flat-rate fee per return package will be deducted from the refund for orders placed after 9/26/2021, 11:59pm. However, there is no return fee for exchanges. To initiate an international return, customers are responsible for the return shipping and should contact Buck Mason at help@buckmason.com. Damaged or incorrect items can be rectified free of charge by contacting Buck Mason via text at 888-988-5560. It is important to note that items purchased at a Buck Mason outlet location are final sale and cannot be returned for any reason.