Birdies

Birdies is a United States-based classic apparel retailer that sells women's Footwear. Birdies says goodbye to uncomfortable heels and hello to stylish flats (that are secretly slippers). Birdies has the comfort of women in mind while understanding the importance of looking good, with Birdies you don't have to choose.

Category
Apparel
Specialty
Socials
57
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Birdies

Birdies is a women-founded company established in 2015 by Bianca and Marisa. The brand is dedicated to providing comfortable and stylish shoes for women+ that can be worn for any occasion. Birdies offers a unique category of footwear that combines the support of a sneaker, the softness of a slipper, and the style of a do-it-all flat. Their products include flats, slides, sneakers, and sandals that are highly versatile and can take you to bold and beautiful places indoors or outdoors. Birdies' commitment to championing women+ with every step has made them a favorite among women who want to look and feel good while supporting a brand that shares their values.

Who Shops At Birdies

Birdies appeals to style-savvy women+ who prioritize both comfort and fashion in their footwear. The brand resonates with those who need versatile shoes that effortlessly transition from casual to more formal occasions. Birdies' clientele appreciates the blend of support, softness, and style in their footwear and values the company's commitment to empowering women+ with every step.

What customers love about Birdies

Here's what shoppers have to say:
  • Comfortable and stylish
  • Perfect for everyday wear
  • No discomfort or breaking in required
  • Collection includes a variety of styles and colors
Cons
  • Poorly designed shoes with insufficient support and padding
  • Quality issues with some products and poor customer service
  • Signs of wear and tear after minimal use and unhelpful company
  • Weak alarm on product and customer responsible for return costs
  • Unfair order flagging and waitlisting without customer notification
  • Shoes are narrower than advertised and misleading shipping/return policy

Birdies's Shipping Policy

Birdies offers free ground shipping within the contiguous US with estimated delivery time of 3 to 8 business days. Expedited shipping is also available for $25 with an estimated delivery time of 2 to 3 business days. For U.S. territories, a shipping fee of $25 will be added at checkout, and delivery is estimated to arrive within 2 to 5 business days. For international shipping, Birdies currently ships to Canada, the UK, and Australia with shipping costs of $10 to Canada and the UK, and $20 to Australia. Delivery time for international orders is estimated to take 7 to 15 days. All shipping charges are non-refundable, and duties and taxes will be charged at checkout to avoid any delays in delivery.

Birdies's Return Policy

Birdies offers a 30-day return or exchange policy for their shoes. The company issues a refund to the original form of payment once they receive the goods. If the shoes came with a dust bag, customers must include it with their return, or the total refund will be deducted. Monogrammed Birdies and products marked as final sale are not eligible for return or exchange. Birdies does not accept returns or exchanges for monogrammed orders unless there is a defect in the shoes. For returns from Canada, the customer must pay a $20.00 USD shipping and handling fee via Canada Post, and all duties, taxes, and shipping fees are nonrefundable. Birdies does not offer exchanges on Canadian orders and asks customers to return the order for a refund. For returns from the UK or Australia, the customer is responsible for shipping the return to Birdies at their own cost, and shipping fees, duties, and taxes are nonrefundable. Birdies does not offer exchanges on international orders.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
60
/
100
This brand offers products that are on the pricey side.
DTCetc Score
57
/
100
This brand offers products that are on the pricey side.
Target Audience

Style-savvy, versatile women+

Stereotype

Fashionista

Pricing Rating
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70
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Sustainability Score
50
/
100
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Quality Score
60
/
100
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DTCetc Score
57
/
100
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Birdies on Socials

View this profile on Instagram

Birdies (@Birdies) • Instagram photos and videos

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