Billy Reid

Discover the world of Billy Reid, where standout clothing meets integrity and authenticity. Crafted with care and attention to detail, their timeless pieces effortlessly blend sustainability, artisanship, and Southern charm. Welcome to the beauty of Billy Reid.

Category
Apparel
Specialty
Socials
75
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Made In USA

DTCetc’s Take

About Billy Reid

Billy Reid is a renowned American fashion brand founded by Billy Reid himself in 1998. Based in Florence, Alabama, Billy Reid brings a modern Southern sensibility to the world of fashion. With over 20 years of experience, the brand has earned prestigious honors in the industry, including four CFDA awards. Billy Reid is known for crafting standout clothing with integrity and authenticity, focusing on creating fewer, better things that are built to last. The brand takes wardrobe staples and elevates them through unexpected, high-quality detailing, paying careful attention to every button, thread, and stitch. Billy Reid draws constant inspiration from the surrounding community of artists, musicians, chefs, and makers, celebrating their creativity every year at the Shindig festival. As a new customer, you can expect to discover timeless and well-crafted pieces that effortlessly blend sustainability, artisanship, and Southern charm. Welcome to the world of Billy Reid, where the beauty is in the details.

Who Shops At Billy Reid

Billy Reid's clientele are likely those who appreciate American fashion with a modern Southern twist. The brand would attract individuals looking for timeless, high-quality clothing, and those interested in sustainability, artisanship, and finely crafted details. Creative individuals, such as artists, musicians, and chefs who resonate with the brand’s community focus, might also be drawn to Billy Reid.

What customers love about Billy Reid

Here's what shoppers have to say:
  • The shorts and shirts from Billy Reid are well made with good quality fabrics.
  • Fast shipping.
  • The polo shirts from Billy Reid are awesome.
  • Although the sizes run small, the shirts fit exactly as expected.
  • The fulfillment process is great.
Cons
  • The quality of the shirts is inconsistent, with some having lint and loose threads.
  • There are occasional issues with the stitching, such as small holes and undone pockets.
  • The sizing of the shirts is not accurate, with the XL fitting more like a medium.
  • The discrepancies in shirt sizes make me question the reliability of positive reviews.

Billy Reid's Shipping Policy

Billy Reid offers domestic shipping through FedEx Ground. Orders placed after noon CST will be processed and shipped the next business day. Domestic orders of $150 or more are eligible for free ground shipping. Once an order has shipped, a shipment notification email will be sent with a tracking number. Multiple items may be shipped in separate packages from different locations, resulting in multiple tracking numbers. Tracking numbers may take a few hours to become active. For international orders, Billy Reid uses FedEx for shipping and duties and/or VAT costs will be charged at checkout. Unfortunately, international customers cannot facilitate exchanges due to customs and currency fluctuations. Duty and shipping charges cannot be refunded unless an incorrect item was shipped. The estimated duty and tax on international orders will be calculated at checkout. The shipping time for international orders can vary based on the destination country, shipping service, and customs clearance.

Billy Reid's Return Policy

Billy Reid offers a flexible return policy for full price items purchased from their website. Customers have thirty (30) days from the date of purchase to return or exchange their items. Returns and exchanges are always complimentary and free of charge. To initiate a return or exchange, customers can visit the Returns page on the website and login using their order number and zip code or email address. The items must be unworn, have their original tags, and be in new condition to be eligible for a full refund or exchange. It is important to note that clothing purchased from retailers other than Billy Reid cannot be returned or exchanged. Additionally, items marked as Final Sale or ending in $.50 are not eligible for return or exchange. Once the return has been registered, customers will receive a prepaid USPS label to ship the items back. After the return is received and inspected, refunds are processed immediately and may take 5-10 business days to appear in the customer's bank account. Exchanges are processed immediately and typically ship within 1-2 business days. Domestic returns and exchanges are free, and customers also have the option to return items to any of the 14 brick and mortar Billy Reid locations. Overall, Billy Reid provides a convenient and customer-friendly return policy for their online purchases.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
75
/
100
This brand offers products that are on the pricey side.
Target Audience

Quality-conscious creatives

Stereotype

Southern chic

Pricing Rating
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Sustainability Score
85
/
100
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Quality Score
75
/
100
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DTCetc Score
75
/
100
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Billy Reid on Socials

View this profile on Instagram

Billy Reid (@Billy Reid) • Instagram photos and videos

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