Aurelien shoes

Orders ship from the Netherlands with costs ranging from €5.95 (Netherlands/Belgium) to €24.95 (Rest of World). Delivery times vary by location: 24 hours for Netherlands/Belgium, 48-72 hours for Germany and Europe, 3-7 days for UK and US.

Aurelien shoes has a 14-day return and exchange policy. The return shipment must be initiated within 14 days of receipt, and return shipping is free if returned within 2 days after receiving the purchase. Return shipping costs are at the customer's expense between 3 and 14 days. When making an exchange, the company always ships the new product for free. To return a purchased item, customers must ship products back in the state and manner they wish to receive them, with all Aurelien tags attached and provided branded boxes, dust bags, hang tags, and cards included. Shoes must be tried on on a carpeted surface until the customer is certain they are keeping them, and swimwear must be tried on over underwear. All items to be returned from an order should be sent in the same shipment. The company reserves the right not to accept a return if the item shows signs of wear or is used or altered from its original condition in any way. Unacceptable returns may be sent back to the customer at the customer's expense. There is no information available on how long it takes the company to process a return.