Aurelien shoes

Aurelien shoes was founded by a team of passionate artisans who believe in timeless style, artisanal craftsmanship, and using the finest natural raw materials. Established in the Mediterranean, Aurelien offers a collection of pure luxury at an elegant price point. Their shoes embody the carefree joie-de-vivre and are synonymous with casual elegance and timeless designs. Aurelien's shoes are made with the most desired raw materials, including Cashwool® and Softey® suede, ensuring unmatched value-for-money in the high-end fashion industry. If you're looking for a brand that offers exceptional quality and timeless style, Aurelien shoes is the perfect choice.

Aurelien shoes are a perfect fit for customers who prioritize timeless style, artisanal craftsmanship, and high-quality natural materials in their footwear. These customers are willing to invest in luxury fashion items that reflect their personal values and offer both elegance and value for their money. Aurelien shoes embody the Mediterranean style of casual elegance and timeless design, offering a collection of pure luxury at an elegant price point. Overall, Aurelien's customers appreciate these qualities in their fashion choices and find their shoes to be a valuable addition to their wardrobe.

• Customers are very happy with their orders from Aurelien shoes.
• The quality of the products is great and the craftsmanship is impressive.
• Customer support is helpful and responsive.
• Trustpilot reviews are trustworthy and valuable when researching brands.
• Aurelien offers smart luxury items with a broad range of collections and brands.
• The process of ordering online and delivery is flawless.
• Customers feel they get more than what they paid for with Aurelien products.
• Negative reviews about Aurelien are likely black propaganda and should not be trusted.
• Customers are planning their next purchases from Aurelien and recommending the brand to others.

• Inconsistent sizing and difficulty with returns and exchanges.
• Poor quality products with issues such as shrinking and bursting seams.
• Unsatisfactory customer service with slow response times and unhelpful policies.
• Difficulties with returns and refunds, including issues with stained items.

Aurelien shoes offers fast worldwide shipping with track and trace shipping that is insured. Shipping costs vary depending on the destination, with free shipping available for orders over €500.00 EUR. Deliveries are made Monday to Saturday, and locations that are difficult to reach may take an additional day. The brand does not ship to PO boxes and orders are shipped from the Netherlands. Customers will receive an email with their tracking details once the parcel is being processed by the shipping company. It is important to note that once an order is placed, the address cannot be changed or the order cancelled or modified due to automated fulfillment.

Aurelien shoes has a 14-day return and exchange policy. The return shipment must be initiated within 14 days of receipt, and return shipping is free if returned within 2 days after receiving the purchase. Return shipping costs are at the customer's expense between 3 and 14 days. When making an exchange, the company always ships the new product for free. To return a purchased item, customers must ship products back in the state and manner they wish to receive them, with all Aurelien tags attached and provided branded boxes, dust bags, hang tags, and cards included. Shoes must be tried on on a carpeted surface until the customer is certain they are keeping them, and swimwear must be tried on over underwear. All items to be returned from an order should be sent in the same shipment. The company reserves the right not to accept a return if the item shows signs of wear or is used or altered from its original condition in any way. Unacceptable returns may be sent back to the customer at the customer's expense. There is no information available on how long it takes the company to process a return.