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Ardene
Ardene is a Canada-based e-commerce apparel retailer that sells women's Clothing. Ardene offers comfortable essentials for stylish women at an affordable price. Ardene keeps up with the latest trends in fashion with fresh styles arriving weekly .
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DTCetc’s Take
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Ardene is a fashion brand that was founded in Montreal in 1982. The brand started as an accessory store and later expanded to include clothing and shoes. Ardene offers affordable and trendy clothing, shoes, and accessories for men and women. With a playful and flirty aesthetic, the brand caters to various fashion trends such as urban streetwear, minimalism, and athleisure. Ardene believes that fashion should be inclusive and convenient, and they focus on customer experience and sustainable practices. The brand has become a shop staple in many Canadian malls and has over 300+ stores worldwide. Ardene continues to be a leader in accessible fashion and offers a wide range of aesthetics to cater to different styles.
Ardene is a fashion brand that offers affordable clothing, shoes, and accessories for men and women. The brand caters to several fashion trends such as urban streetwear, minimalism, and athleisure. Ardene's playful and flirty aesthetic is suited for budget-conscious fashionistas who are looking for trendy and affordable clothing options. Customers who shop at Ardene are likely to prioritize affordability and style when making a purchase. The brand's focus on customer experience and sustainable practices may also appeal to customers who value ethical and environmentally-friendly fashion.
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Here's what shoppers have to say:
- Great staff and friendly service
- Awesome store with great prices
- Fantastic destination for staying up-to-date with clothing trends
- Positive shopping experiences
Cons
- Issues with customer service
- Difficulty reaching customer service
- Denying returns
- One negative experience with a staff member
- Low Resolve Complaints rating
Ardene ships within Canada and the United States, offering free shipping on orders of $40 or more and a flat fee of $7 for anything below that amount. The brand has a 30-day return policy, with extended holiday returns until January 31st, 2022. The shipping policy is convenient for customers as it offers free shipping for orders over a certain amount and a flat fee for orders below that amount. However, there is no information available on international shipping.
Ardene has a 30-day return policy for all items except for final sale items, which are not eligible for returns. To initiate a free return, customers must fill out a form on Ardene's website. Online orders returned in-store will be refunded through a gift card. Purchases made between October 11th, 2021 and December 24th, 2021 can be returned or exchanged until January 31st, 2022. The brand does not provide information on how long it takes to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
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This brand offers products that are on the pricey side.
Quality Score
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This brand offers products that are on the pricey side.
DTCetc Score
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This brand offers products that are on the pricey side.
Target Audience
Budget-conscious fashionistas
Stereotype
Budget-conscious
Pricing Rating
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