Allbirds

Allbirds is a United States-based athletic apparel retailer that sells men's and women's Footwear. Allbirds naturally makes comfortable shoes that are simple and practical. Made with wool and innovatively constructed, Allbirds' shoes are lightweight, stlylish and durable.

Category
Apparel
Socials
87
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
B Corp

DTCetc’s Take

About Allbirds

Allbirds is a footwear brand founded by Tim Brown and Joey Zwillinger and is known for its simple and practical designs that prioritize comfort and sustainability. Allbirds uses natural materials like merino wool, eucalyptus tree fiber, and sugarcane to create their shoes, and they have a range of styles for both men and women. Allbirds is confident in the comfort of their shoes, offering a 30-day trial period for customers to try them out. For those looking for footwear that combines style, comfort, and eco-friendliness, Allbirds is a great option.

Who Shops At Allbirds

Allbirds would be great for customers who prioritize sustainability and social responsibility in their purchasing decisions. These are also for customers who value durability and comfort in their footwear as the brand has rigorously tested its products and created a unique one-piece upper for a perfect fit that's flexible, lightweight, and breathable.

What customers love about Allbirds

Here's what shoppers have to say:
  • The ordering and shipping process was fast and easy.
  • The shoes and packaging are lovely.
  • The transaction was seamless and there was good tracking information.
  • The returns service was excellent, with helpful and responsive customer service.
  • The shoes have a great fit and quality
Cons
  • The durability of the shoes may be a concern for some customers.
  • Some customers may find certain styles to be too warm for their liking.

Allbirds's Shipping Policy

Allbirds offers four shipping speeds within the contiguous United States. The standard shipping option costs $5 and takes about 6-8 business days to arrive, but is automatically waived for orders $75 and over. The carrier is selected based on the shipping address. Expedited shipping options include 2-business day starting at $16 and 1-business day starting at $25, with final prices determined by order volume and destination. Allbirds also offers 3-5 business day express shipping for $6. Orders are only shipped and delivered on business days, and only expedited orders placed before 12:30 pm ET on a business day will ship that same day.

Allbirds's Return Policy

Allbirds offers a hassle-free return policy for their products. Customers can return or exchange their purchases within 30 days of purchase without any questions asked. However, apparel items must have intact labels, and socks and undies must be unopened in their original packaging. Returns and exchanges can only be done in the country of purchase, and sales for accessories and TrinoXO™ Face Masks are final. Allbirds' outlet store also accepts returns for full-price and excess styles within 30 days, except for imperfect styles (minus Tree Breezers) which are final sale. Accessories must be unworn and in their original packaging for returns. Online and in-store returns are free, except for outlet purchases, and customers can choose to visit a store or return by mail.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
87
/
100
This brand offers products that are on the pricey side.
DTCetc Score
90
/
100
This brand offers products that are on the pricey side.
Target Audience

Sustainable, comfortable, stylish

Stereotype

Eco-conscious

Pricing Rating
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Sustainability Score
85
/
100
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Quality Score
87
/
100
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DTCetc Score
90
/
100
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Allbirds on Socials

View this profile on Instagram

Allbirds (@Allbirds) • Instagram photos and videos

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