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Alex Crane is a clothing brand founded by Alex Crane and is known for producing breezy clothes that are perfect for enjoying life's little moments. Their fabrics, colors, and fits are carefully chosen to make their customers feel cool and light. Alex Crane believes that clothes have a big impact on how we feel, and that is why they are committed to making products that are good for the earth and the people involved. With a focus on sustainability and ethical production practices, Alex Crane is the perfect choice for those who want to feel good about what they wear.
Alex Crane customers are individuals who appreciate breezy, comfortable clothes that are perfect for enjoying life's little moments. They value the brand's focus on sustainability and ethical production practices. Alex Crane's clientele likely consists of people who want to feel good about their wardrobe choices, wearing clothes that have a positive impact on both the planet and the people involved in their production.
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Here's what shoppers have to say:
- Great fabric, light but sturdy. Perfect for warm weather.
- The shorts have a great cut, color, and print. They are comfortable and stylish.
- Perfect for travel as they can be used as both shorts and swim trunks.
- Great casual shorts that can be worn on a patio or at a resort lanai. They are comfortable and flattering.
- Excellent feel and high-quality material.
- They look great and fit well.
Cons
- The product color may not always match expectations, making it difficult to coordinate with other items.
- Sizing issues have been reported by some customers, particularly with tightness in the sleeves.
Alex Crane offers free shipping on all domestic orders over $200 and ships via USPS from Monday to Friday, usually within 24 hours of the order. Expedited orders must be placed before noon to receive the next business day. For international orders, the brand provides two shipping services: International Priority Fully Landed Cost and International Priority Customs Not Included. The former covers all shipping costs, including customs and duties, while the latter only covers the shipping cost, with customs and duties billed separately by the destination country's customs agency. If a package is lost in transit, Alex Crane provides store credit or a replacement product instead of a refund. However, if a package is delivered but missing, customers must file a claim with USPS as the brand cannot cover the cost of replacing missing or stolen packages.
Alex Crane offers returns and exchanges on all domestic (US) orders within 21 days of purchase for a refund or up to 40 days for an exchange or store credit. A $7 restocking fee is charged for returns. International orders can be returned within 21 days of delivery, but the customer must cover the shipping costs. Happy Returns is available for eligible (unworn and unwashed) returns and exchanges, with no return label required. However, items purchased from a third party, final sale items, and items delivered more than 18 days from date of return cannot be returned or exchanged. To initiate a return or exchange, customers can use the online portal and follow the instructions provided.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
83
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100
This brand offers products that are on the pricey side.
DTCetc Score
88
/
100
This brand offers products that are on the pricey side.
Target Audience
Eco-conscious trendsetters
Stereotype
Boho
Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
83
/
100
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DTCetc Score
88
/
100
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