Alday

Alday offers free shipping within the United States for all orders, with the option to upgrade to a discounted 2nd Day UPS rate for quicker delivery. International shipping is also available, with global tracked shipping and transparent duties. The cost of shipping and duties varies depending on the specific country, but customers can see the exact cost at checkout and take care of duties with their payment. Transit times for domestic orders vary from 2-8 business days, while international orders may take an additional week due to customs and carry-over delays. Customers will receive a confirmation email with a tracking number attached once their order has been shipped.

Alday offers a 100% Satisfaction Guarantee on all purchases made on their website. If a customer is not satisfied with their purchase for any reason, they can contact Alday within 30 days of receiving the product to initiate a return. Returns are accepted only if the product is in its original condition, unwashed, and with all hang tags attached. Alday will cover the return shipping cost for customers in the US, but unfortunately, international customers are responsible for their own return postage. Once Alday receives and approves the return, they will process the refund. Customers can also exchange their purchase for a different size or style, but the same return conditions apply. It's important to note that Alday does not accept returns or exchanges for any worn, washed, damaged, or odor-filled items.