Compare Jaanuu and FIGS

Jaanuu appeals to healthcare professionals who value style and functionality in their work attire. These shoppers are dedicated, hardworking individuals who spend long hours on their feet and need scrubs that are comfortable, durable, and allow freedom of movement. At the same time, they want to look good and feel confident in their professional appearance. They appreciate thoughtful details and are drawn to the brand's unique features, such as temperature-regulating fabric and strategically placed pockets. Jaanuu's customers are modern, style-conscious individuals who are pushing boundaries in the healthcare field and are interested in apparel that supports their journey towards achieving greatness in their profession.

Healthcare professionals and students seeking high-quality, comfortable, and stylish scrubs will be attracted to FIGS. These customers value technically advanced apparel that solves real problems and enhances their performance during long work hours.

• Jaanuu scrubs are the best and far better suited for the female body than other over-hyped scrub brands.
• The material is buttery soft and comfortable, and the fit is flattering.
• Jaanuu scrubs have tons of options for colors, designs, and measurements.
• Jaanuu scrubs are stylish and beautiful, even the more standard styles.
• The quality is great, and the fabric is fade-resistant.
• Jaanuu scrubs offer a perfect fit for those who have trouble finding the perfect fit for scrubs.

• FIGS provides high quality scrubs at a reasonable price.
• Excellent customer service.
• They make cancelling and refunds easy.
• FIGS scrubs are comfortable.
• The modern fits and fabric are especially appreciated.

• Jaanuu does not have a customer service phone number
• Wine color is much darker than pictured
• The relaxed fit pants drawstring is NOT elastic
• The top arm holes are too tight
• They only publish good reviews
• Delivery system is a joke
• No order confirmation or tracking number provided
• Customer service is nonexistent
• Expensive scrubs with poor quality and service

• The material of the clothing is not as comfortable as expected
• Communication with customer service can be difficult
• Sizing may not be consistent across all items
• The price point may not be worth it for some customers

Jaanuu offers shipping within the 50 states of the US, Guam, Puerto Rico, Virgin Islands, Canada, Australia, and the United Kingdom. For domestic orders over $50 USD, standard shipping is free and takes 3-6 business days. There are also options for express and overnight shipping at an additional cost. For international orders, there are shipping fees and free shipping options available for purchases over a certain amount. Orders must be placed by 9:30 AM PST, Monday through Friday, for same-day processing. Processing times take 1-2 days, and shipping times vary depending on the destination. Jaanuu is currently assessing demand for expanding international shipping in the future.

FIGS offers shipping to all 50 U.S. states, Puerto Rico, Virgin Islands, American Samoa, Micronesia, Marshall Islands, Northern Mariana Islands, Palau, Guam, U.S. PO Boxes, APO/FPO/DPO addresses, Australia, Belgium, Canada, France, Germany, Ireland, Israel, Italy, Netherlands, New Zealand, Spain, the United Arab Emirates, and the United Kingdom. The shipping methods offered during checkout will differ based on the shipping address. Standard shipping to Canada, Belgium, Ireland, Italy, France, Germany, Netherlands, Spain and the United Kingdom typically arrives in 5-10 business days, while standard shipping to Australia typically arrives in 10-18 business days. Expedited shipping is available for an additional cost and delivery times vary by country. Orders with embroidered items will take up to 4-5 additional weeks to ship.

Jaanuu offers a generous return policy for their products. Customers have up to 90 days to return any item that prevents them from performing at their peak level for an exchange or a complete refund. However, duties and taxes are non-refundable by Jaanuu as they will be reimbursed to the third-party shipping carrier. To initiate a return, customers must follow the instructions provided by Jaanuu. It is important to note that there may be restrictions on returning certain items, and if so, Jaanuu will explicitly state those restrictions.

FIGS accepts returns on eligible items within 30 days of purchase. The items must be in new, unworn condition with tags attached, in the state they were received. Worn or damaged merchandise will not be accepted. Before They Go items, custom-made products, final sale merchandise, and products specified as non-returnable in its description cannot be returned. Embroidered items are also final sale and cannot be returned for a refund or exchange. To return an item, customers must go to the returns page on the FIGS website, select the items they want to return or exchange, and fill out the necessary details. US returns and exchanges are easy, fast, and free. Customers must ship the items back using the resealable shipping bag and the system-generated prepaid label received when completing the return form. International returns are also free, and customers must follow instructions listed after their return shipping label is created.