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TRNK
TRNK NYC is a design studio and curatorial platform that offers a carefully curated selection of furniture, objects, and artworks from global talents. As a minority and LGBTQ+ owned business, they celebrate evolving concepts of how people share space in contemporary society and support important social causes. Their brand initiatives include digital exhibitions that interrogate questions of race, identity, and cultural bias in design. TRNK NYC is perfect for customers who want to create a space that reflects their personal values and identity.
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TRNK NYC is a design studio and curatorial platform founded by Tariq Dixon and Nick Nemechek that celebrates the role of art and design in creating intimate and livable spaces. They offer a carefully curated selection of furniture, objects, and artworks from a diverse roster of global talents, alongside their in-house product line, TRNK Collection. TRNK NYC believes that spaces should reflect the lifestyle and values of the people who occupy them. As a minority and LGBTQ+ owned business, they celebrate evolving concepts of how and with whom we share space in contemporary society. They also support organizations like the Ali Forney Center and The Black Youth Project 100 through their brand initiatives, including their ongoing series of digital exhibitions that interrogate questions of race, identity, and cultural bias in design.
TRNK NYC customers are design enthusiasts who value the role of art and design in creating intimate and livable spaces. They appreciate the carefully curated selection of furniture, objects, and artworks from diverse global talents, as well as the brand's commitment to supporting minority and LGBTQ+ owned businesses and organizations.
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Here's what shoppers have to say:
- Easy to use and portable Bellhop Table Lamp
- Stylish Vayu Tabletop Planter
- Beautiful Arc Dining or Desk Chair
- Great customer service
Cons
- The furniture from TRNK may not be as sturdy as expected, with some customers experiencing instability and safety concerns.
- Some customers have reported issues with the quality of the parts provided, leading to difficulties during assembly.
- Assembly of TRNK furniture may be time-consuming and frustrating for some customers.
- Wall-mounted furniture from TRNK may require additional support, which could result in extra expenses for customers.
TRNK NYC offers both parcel and freight shipping for their products, with rates assigned at checkout based on the shipping method required by each item. Small packages ship with standard parcel carriers such as USPS, UPS, DHL, or FedEx, with transit times ranging from 5-7 business days depending on the destination. A signature is required for packages valued over $200. Large or heavy furniture pieces require shipping by trusted freight carriers, with delivery appointments scheduled once the order is ready for delivery. Transit timeframes for freight shipments are typically 1-3 weeks depending on the destination. TRNK NYC ships within the continental US using standard ground shipping from a variety of carriers, but unfortunately, they do not offer international shipping at this time.
TRNK NYC allows returns on certain items marked as "refundable" within 14 days of delivery, provided they are in their original, undamaged condition. Customers can choose to receive store credit with free return shipping, or opt for a return to their original form of payment with a restocking fee equivalent to 15% of the item's full retail price before discounts or promotions. The brand does not reimburse for the original cost of shipping. Customers must email customerservice@trnk-nyc.com for any order-related issue, concern, or dissatisfaction. The brand has a damage policy, and customers must refuse delivery with the shipping provider if the shipping carton is visibly damaged from the outside, and contact TRNK customer service within 24 hours of delivery. TRNK NYC requires signatures on packages valued above $200 and all orders that ship USPS Express or UPS 2nd Day Air. The brand is not liable for any damages if customers waive a signature requirement with the shipping carrier. There is no information on how long it takes the company to process a return. Some items may not be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
80
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This brand offers products that are on the pricey side.
Quality Score
85
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This brand offers products that are on the pricey side.
DTCetc Score
84
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100
This brand offers products that are on the pricey side.
Target Audience
Identity-conscious home decorators
Stereotype
Progressive
Pricing Rating
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Sustainability Score
80
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Quality Score
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DTCetc Score
84
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100
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