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Thuma Bed
Thuma is a San Francisco-based home accessories brand, founded in 2018. Their sustainably sourced, durable, and recyclable products are Greenguard-certified and designed with a simple, minimalistic style. For every purchase, Thuma plants a tree, and customers are invited to send in ideas for new products.
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DTCetc’s Take
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Thuma is a San Francisco-based company that was founded in 2018 and specializes in minimalist bedding sets, frames, nightstands, and other home accessories. Their products are sustainably sourced, durable, recyclable, and Greenguard-certified. They also plant a tree for every purchase and offer Affirm payment options. Their products are known for their simple and minimalistic styles, and customers are encouraged to send in ideas for new products to add to their growing collection.
Thuma Bed is a brand of furniture that is designed for those who appreciate a minimalist style. It is made with natural colors and materials, and is designed to last for a long time. The beds come in a variety of sizes to fit the needs of different customers, and the company stands behind the quality of the beds to ensure a good night's sleep.
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Here's what shoppers have to say:
- Excellent customer service and quick order processing.
- Easy assembly with clear instructions and all pieces fitting together perfectly.
- High-quality materials and construction, making the mattress feel firmer and more comfortable.
- Sleek design and beautiful finish.
- Strong and sturdy frame that will last for a long time.
Cons
- The quality of the Thuma Bed is not up to par with other brands in its price range.
- The assembly process for the Thuma Bed is more difficult than advertised.
- The customer service for Thuma Bed is lacking and unresponsive.
Thuma Bed offers a quick and convenient shipping process within the US, with most deliveries completed in 1 to 5 business days. Shipping prices vary depending on the size of the item, with larger items such as bed frames shipped in three separate boxes and night stands preassembled in a single box. Customers can also schedule shipping times by contacting customer service with the subject line Schedule Shipping and their order number. For purchases over a certain price, Thuma Bed offers free shipping. Unfortunately, Thuma Bed does not currently ship to Hawaii or Alaska, but they hope to expand internationally in the coming years.
Thuma offers a 100-day risk-free return policy for bed frames and nightstands, a 14-day return policy for PillowBoard covers, and all other accessories are final sale. To return an item, customers must email customer service within the designated time limit, repackage the item in its original packaging, add on the prepaid shipping labels sent by customer service, and ship the item off. Once the item is received, a full refund will be placed in the account linked to the purchase. It typically takes 5-7 business days to process the return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
95
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100
This brand offers products that are on the pricey side.
DTCetc Score
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100
This brand offers products that are on the pricey side.
Target Audience
Minimalist lovers
Stereotype
Eco-conscious
Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
95
/
100
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DTCetc Score
88.33333333333333
/
100
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