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Home & Garden — Ethical

The Citizenry

A collection of modern goods for the well-traveled home. Created from reclaimed wood and textiles, these pieces are meant to be lived with and loved.

The Citizenry
DTCetc Score
80
out of 100
01

In the wild

Campaign & product imagery, pulled straight from the source. Drag to explore →

02

The story

The Citizenry is a direct-to-consumer home goods brand that partners with master artisans around the world to create handmade collections. They travel to each country, use local materials, and sell directly online without middlemen to offer handcrafted items at more accessible prices than traditional luxury boutiques.

Who shops at The Citizenry

For people seeking handmade home goods with cultural stories and artisan craftsmanship.

The Citizenry
100%
Direct-to-consumer
Home & Garden
Category
03

The DTCetc bottomline

80
/100
Overall score
Quality82
Sustainability88
Value for money70
Category
Home & Garden
Style
Ethical
04

What customers say

Customers love
  • Free shipping on bedding and bath textiles to contiguous US and DC
  • Handmade products crafted by master artisans using local materials
  • Direct-to-consumer model eliminates middleman markup
  • 30-day return window with free returns for store credit and exchanges
  • No restocking fee for returns of bedding or bath items
05

Popular products

Shop the range ↗

The Citizenry shipping policy

Free shipping

Free shipping applies to bedding and bath textiles in the contiguous 48 US states and DC. All other product categories have tiered shipping charges based on order total, ranging from $14-$54 for standard US shipping, with additional costs for expedited, Alaska/Hawaii, and Canada delivery.

The Citizenry return policy

30-day return window

Returns accepted within 30 days of delivery; final sale items are ineligible. Returns for store credit and exchanges are free (except white glove items), but refund returns incur restocking fees: $0 for bedding/bath only, $10 for most orders, $50 for oversized items, or 15% for white glove oversized items. Shipping fees are non-refundable.

06

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