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Sonno
"Experience the ultimate in luxury sleep with Sonno's affordable yet high-quality mattress and sleep accessories. Prioritize your health and wellness with expert advice and a commitment to better sleep."
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DTCetc Score
Brand Tags
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DTCetc’s Take
Popular Products
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Sonno is a mattress and sleep accessories brand that believes that everyone deserves a good night's sleep. Sonno offers a variety of sleep accessories designed to help customers get the best rest possible. Their flagship product is a high-quality mattress that is affordable and offers customers a luxurious sleeping experience. Sonno is dedicated to encouraging a healthy lifestyle that prioritizes sleep, and their team of experts is committed to helping customers sleep better.
Sonno customers are those who prioritize a good night's sleep and seek high-quality mattresses and sleep accessories. They value the brand's dedication to promoting a healthy lifestyle and providing expert advice for better sleep. Sonno's clientele likely consists of individuals who want a luxurious sleeping experience at an affordable price.
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Here's what shoppers have to say:
- The Sonno mattress is comfortable and doesn't make any noise.
- The mattress has helped to resolve back pain issues for some customers.
- The bed frame is unique, strong, and easy to assemble.
- The mattress and bedsheets are high quality and comfortable.
- The mattress promotes deep sleep and can help with neck, shoulder, and back pain.
Cons
- The Sonno pillow and mattresses may not be suitable for everyone's comfort preferences
- Some customers have reported experiencing discomfort or pain while using Sonno products
- The quality of Sonno products may not meet the expectations of all customers
Sonno offers free shipping for all orders within Malaysia and Singapore. Delivery times vary depending on the location, with orders being delivered within 2-4 working days in Klang Valley, 4-6 working days outside Klang Valley, and 7-14 working days in East Malaysia. The brand is able to assist with scheduling the delivery date, but the delivery time frame is subject to availability and scheduling by local transporters. Currently, Sonno only ships within Malaysia and Singapore.
Sonno offers a 30-night return policy for their Signature Bed Frame. If customers are not fully satisfied with their purchase, they may contact Sonno to arrange for a return. To start the return process, customers can send an email to Sonno. There are no explicit restrictions mentioned, but customers should initiate the return process within 30 nights of the purchase date.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
69
/
100
This brand offers products that are on the pricey side.
Target Audience
Sleep enthusiasts
Stereotype
Sleeper
Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
80
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100
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DTCetc Score
69
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100
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