Simplisafe
When it comes to home security, SimpliSafe has you covered. Rated the #1 home security system by The Verge and one of the "best home security systems" by Wirecutter, SimpliSafe protects over 3 million Americans day and night. Offering 24/7 professional monitoring with no contracts, SimpliSafe's advanced wireless equipment detects intruders in real-time, and sends help when you need it.
The story
SimpliSafe is a home security system provider offering whole-home security with 24/7 professional monitoring. The company serves more than 6 million customers and emphasizes privacy protection alongside security features.
SimpliSafe is for homeowners seeking professional home security monitoring with privacy controls.
The DTCetc bottomline
What customers say
- 24/7 professional monitoring included
- First month of professional monitoring is free
- No contracts or cancellation fees
- Anti-Theft Guarantee to help cover loss or damage from break-ins
- Ranked as Best Home Security Systems by US News for 5 years running
Simplisafe shipping policy
Free shipping over $100
Simplisafe offers shipping to both the United States (including Alaska and Hawaii) and Canada. Shipping is free for orders over $100, and expedited shipping is available for an additional fee. Most orders are shipped within 1-2 business days, and customers can track their order status through their Simplisafe account. Simplisafe also offers a 60-day money-back guarantee for all of their products, allowing customers to return their purchase for a refund within 60 days of purchase. Additionally, Simplisafe provides a three-year product warranty for all of their products, covering any defects or malfunctions that occur during normal use.
Simplisafe return policy
60-day return window
Simplisafe offers a 60-day return policy for their home security systems. Customers can try the system in their home without the need for drilling or tools. If not fully satisfied, customers can return the system for a full refund, with Simplisafe covering the return shipping costs. However, returns are only accepted for products purchased directly from the Simplisafe website or through a Simplisafe representative. It usually takes 1-3 business days for funds to appear back in the customer's account after the return is processed.
