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CPG — Chef's Table ice cream for food-obsessed adults

Salt & Straw

Portland-born ice cream known for chef-collaborated monthly limited flavors (Thanksgiving turkey ice cream, chocolatier drops). Ships pints nationwide + 30+ scoop shops.

saltandstraw.com ↗ ★★★★★ 4.5 via Yotpo
Salt & Straw
DTCetc Score
82
out of 100
01

In the wild

Campaign & product imagery, pulled straight from the source. Drag to explore →

02

The story

Salt & Straw is a Portland-based ice cream brand that uses ice cream as a platform to pioneer and share experiences. They offer locally crafted ice cream with a monthly rotating flavor menu and exceptional ingredients.

Who shops at Salt & Straw

Made for weddings, parties, and every sweet moment in between.

Salt & Straw
Portland, Oregon, USA
Headquarters
100%
Direct-to-consumer
CPG
Category
03

The DTCetc bottomline

82
/100
Overall score
Quality85
Sustainability62
Value for money65
Category
CPG
Style
Chef's Table ice cream for food-obsessed adults
HQ
Portland, Oregon, USA
04

What customers say

4.5 Summarized from verified reviews via Yotpo

"Salt and Straw is phenomenal ice cream and the company is easy to work with. Very responsive customer service."

Salt & Straw delivers excellent ice cream with outstanding customer service and reliable shipping, though some customers have experienced occasional quality issues.

Customers love
Fast, reliable shipping across the US with excellent packaging
Responsive, helpful customer service that resolves issues
Unique, delicious ice cream flavors
Things to consider
Past shipping issues with melted/refrozen ice cream (though company resolved)
62
Verified customer reviews via Yotpo
11
Products tracked by our nightly sync
05

Popular products

Shop the range ↗

Salt & Straw shipping policy

Orders ship Monday through Thursday (not Fridays) and typically arrive within 1-4 business days after placing your order, with transit time of 1-2 days. Shipments are packed in insulated cooler boxes with dry ice to keep ice cream frozen.

Salt & Straw return policy

All sales are final, but orders are backed by a Melt-Free Guarantee—if ice cream arrives unfrozen, Salt & Straw will reship the order. Contact orders@saltandstraw.com for issues.

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