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Russet
Russet offers affordable, well-designed home essentials for those seeking to build the foundation of their living spaces. Their products are designed to fit small spaces perfectly, with three stain options to choose from.
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DTCetc’s Take
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Russet's mission is to make design work for their customers by offering affordable basics and helping them build the foundation of their home. Russet understands the challenges of living in small spaces and designs their products accordingly, ensuring that nothing is too big or too small but just right. They offer three different stain options to provide enough variety for customers to customize their space without having to weigh endless options. Russet's pricing is respectful and accessible, and affordability is at the core of everything they do. As a new customer, you can expect to find high-quality, affordable products that are designed to make your home feel just right.
Russet customers are individuals who seek affordable, well-designed home essentials to build the foundation of their living spaces. They appreciate a brand that understands the challenges of small spaces and offers products designed to fit their needs perfectly. Russet's clientele likely consists of people looking for high-quality, affordable furniture and home goods that make their homes feel just right.
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Here's what shoppers have to say:
- The Russet brand is highly praised for its furniture.
- The Sidekick oak side-table is a favorite piece of furniture for many customers.
- The Sidekick is both functional and aesthetically pleasing, with ample space to store items without appearing cluttered.
Cons
- The assembly process can be challenging and may result in damage to the product.
- The provided tools may not be sufficient for proper assembly.
Russet offers free standard shipping within the United States for all orders. It takes 24 to 48 hours to process each order and depending on the location, customers should receive their order within 3-7 business days. If customers need expedited shipping, they can email Russet for custom rates. However, the brand is not responsible for lost or stolen packages, so customers are advised to bring their packages inside as soon as possible.
Russet accepts returns and exchanges within 30 days of delivery. To initiate a return or exchange, customers must email orders@russet.com. The item(s) must be in their original packaging and free of damage. Customers are responsible for arranging and paying for the return shipping, unless the item(s) have a manufacturer's defect, which is under the discretion of Russet's manufacturing standards. If there is a manufacturer's defect, Russet will provide a return label and incur all shipping fees. Refunds will be issued no later than 14 days after receiving the returned goods and determining they meet quality standards. The same form of payment used for the original order will be used for the refund. If an item does not meet the quality standards or is not in its original condition, Russet reserves the right to deny a refund or exchange.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
80
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100
This brand offers products that are on the pricey side.
DTCetc Score
62
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100
This brand offers products that are on the pricey side.
Target Audience
Affordable home essentials
Stereotype
Budget-conscious
Pricing Rating
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Sustainability Score
50
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100
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Quality Score
80
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100
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DTCetc Score
62
/
100
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