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Ruggable
Ruggable is a website that offers a variety of rugs for purchase. They are available in a variety of colors, patterns, and sizes. Ruggable also offers a variety of rug pads, which are designed to protect floors from scratches and wear. Ruggable's selection of rugs includes both traditional and contemporary styles. Rugs can be purchased as individual pieces or as part of a set. Ruggable also offers free shipping on all orders over $50. Ruggable's mission is to provide customers with the largest selection of quality rugs at the best prices. Ruggable's team of experts hand-picks each rug to ensure that it meets the highest standards of quality and craftsmanship. Rugs are available for purchase online or by phone. Ruggable also offers a money-back satisfaction guarantee, so customers can shop with confidence knowing that they can return their purchase if they are not satisfied.
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DTCetc’s Take
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Ruggable was founded in the United States in response to a common problem faced by homeowners: how to keep rugs clean and beautiful without sacrificing comfort. Founded by Jeneva Bell, Ruggable offers a wide range of washable area rugs, runners, and doormats that are designed to withstand daily wear and tear, spills, and even pet accidents. What sets Ruggable apart is its commitment to creating safe and comfortable spaces for people and pets, as well as its dedication to responsible business practices. With Ruggable, customers can enjoy a beautiful and functional home without worrying about the mess.
Ruggable is a brand that creates machine-washable area rugs, runners, and doormats that are designed to withstand everyday messes and spills. Customers who are looking for easy-to-clean rugs that are also stylish and functional would find Ruggable useful. These customers value having a beautiful home that is also comfortable, functional, and easy to maintain. Ruggable aligns with these values by offering rugs that are not only aesthetically pleasing but also machine-washable, stain-resistant, and nonslip. Additionally, Ruggable's People, Pets, & Planet initiative shows that the brand is committed to creating safe and comfortable spaces for all beings and working towards more responsible business practices, which is important to customers who value sustainability and social responsibility.
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Here's what shoppers have to say:
- Customer service was helpful and efficient in processing returns and exchanges.
- Installation was easy and directions were clear.
- The rugs are comfortable to walk on and look fantastic in the room.
- Great alternative to expensive wool rugs from other brands.
- Ruggable offers a wide variety of beautiful patterns at good prices.
Cons
- The quality of Ruggable rugs does not match their high price point.
- Customers have reported difficulties with the return and exchange process.
- The colors of the rugs may not match the online photos.
- Some customers have been disappointed with the return process and associated fees.
- Despite being advertised as non-slip, some customers have found that the rugs do not stay in place.
- Customer service has been reported as unhelpful in resolving issues.
- Some customers have reported that their Ruggable rugs have become ruined after only a year of use.
- Some customers have found that the rugs do not adhere to the floor as expected.
Ruggable offers shipping to the U.S. (including Alaska and Hawaii), Canada, and the UK. Free shipping applies to standard ground shipping and handling within the U.S. and Canada only, EXCLUDING Hawaii, Alaska, and U.S. Territories. Levity products do not ship to Canada or the U.S. Territories. Express shipping is available within the U.S. and Canada on select products for an additional cost. Products are made to order, so please expect orders to ship within 1 to 2 weeks for orders within the U.S. and 1 to 3 weeks for orders within Canada. For UK orders, please visit ruggable.co.uk for more information. If you reside in a different country, please email the Customer Care team to be added to the mailing list for updates on shipping availability.
Ruggable offers a 30-day return and exchange policy for all products purchased from their website. Customers can return items for a full refund, minus a processing fee per item or box, as applicable. Levity Dining Tables have a higher return fee due to their irregular box size, and must be returned in their original packaging to prevent damage. To receive a full refund, items must be in new condition and free from pet dander, dirt, wear, and damage. Chairs must be disassembled, and all returned items are inspected thoroughly. Customers residing outside the US are responsible for obtaining and paying for their own return shipping labels. Refunds are issued to the original form of payment. Classic Lounge Chair returns may have exceptions.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
79
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100
This brand offers products that are on the pricey side.
Target Audience
Home decorators
Stereotype
Practical
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
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DTCetc Score
79
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100
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