RiLEY

Our RiLEY products are made of finest luxury bath and bed linens for a fraction of the price. Shop sheets, towels, duvet, pillows, comforters, robes and more today. Live the Life of RiLEY- with our luxurious bed and bath linens!

Socials
75
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable

DTCetc’s Take

About RiLEY

RiLEY is a luxury bedding and bath brand founded by a fourth-generation family-owned textile mill in Europe. The company's commitment to unparalleled craftsmanship and affordability is evident in their exclusive partnerships with Portugal's finest textile mills, global, and US-based manufacturers. RiLEY simplifies the acquisition of luxury by providing customers with high-quality bedding and bath products at reasonable prices. Their launch collection includes sateen and percale sheet sets, duvet covers, shams, comforters, pillows, towels, bathrobes, and rugs in a variety of styles and colors. RiLEY challenges the status quo in the bedding and bath industry by delivering superior customer service and quality products.

Who Shops At RiLEY

RiLEY customers are individuals who seek luxury bedding and bath products at affordable prices. They value exceptional craftsmanship and superior materials, as well as the brand's commitment to customer service. RiLEY's clientele likely consists of people who want to elevate their home experience with high-quality sheets, towels, and other bedding and bath essentials that don't break the bank.

What customers love about RiLEY

Here's what shoppers have to say:
  • The sheets have a great fit and feel, are pretty, and comfortable to sleep on. Night sweats are not a problem.
  • The sheets are crisp, clean, and reliable, and look and feel good.
  • The sheets are truly luxurious and make for a great gift.
  • The sheets are a luxury to sleep on, and provide a great sleeping experience.
  • The sheets have an excellent fit to California King mattresses, and the labels indicating which side is which are appreciated.
  • The pillowcases are of great quality, and the side envelope closure hides the pillow from view.
  • The fitted sheet covers a 16" pillow top mattress with ease, and looks great.
Cons
  • The quality of RiLEY sheets is subpar and does not meet expectations.
  • Customers have reported discomfort and poor sleeping experiences with RiLEY sheets.
  • RiLEY sheets have shown signs of wear and tear after regular use and washing.
  • Despite following recommended care processes, RiLEY sheets are prone to excessive wrinkling.

RiLEY's Shipping Policy

RiLEY offers free ground shipping to the 48 contiguous United States, with plans to expand to Alaska and Hawaii in the future. FedEx is the brand's shipping courier and is unable to deliver to P.O. Boxes or military addresses, so only street addresses are accepted. Customers can choose between free ground shipping, which takes 1-5 business days, or 2-Day shipping starting at $13 for faster delivery. Processing time may take up to 1-2 business days before shipping, unless otherwise stated on a product's page. Orders placed before 12pm EST aim to be shipped the following business day, but delays may occur during peak volume. If a product notes a specific shipping timeframe on its page, customers can expect to receive tracking within that window. If a package is marked as delivered but has not been received, customers should wait 72 hours before contacting RiLEY for assistance. The brand does not accept responsibility for lost, stolen, or damaged packages, but can help facilitate filing a claim with FedEx.

RiLEY's Return Policy

RiLEY offers a return policy for eligible items within 60 days of purchase, provided the items are in new or gently used condition and in their original packaging. Items purchased as part of a set may be returned individually. Last Chance items are final sale and cannot be returned or exchanged. To initiate a return, customers must click on the provided link and follow the prompts. Refunds will be issued to the original form of payment within 3-5 business days after the returned item has been processed. The brand does not offer exchanges, so customers must return and place a new order if they wish to exchange an item. RiLEY does not provide refunds for shipping costs. For any questions or concerns, customers can reach out to the brand's customer service team at [email protected].
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
76
/
100
This brand offers products that are on the pricey side.
Target Audience

Luxury home enthusiasts

Stereotype

Chic

Pricing Rating
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Sustainability Score
70
/
100
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Quality Score
75
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100
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DTCetc Score
76
/
100
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RiLEY on Socials

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RiLEY (@RiLEY) • Instagram photos and videos

Brands Like RiLEY

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Casper

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CB2

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Chili Sleep

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Ettitude

Ettitude is a sustainable bamboo textile company specializing in luxury bedding and bath products. We believe that luxury should be sustainable, seamless to the user, and absolutely fabulous. Organic bamboo fabric has been used in Asia for thousands of years. It is a natural fiber that shares the feel of silk without being as shiny or slick, and gets softer with every wash. All of our products are extremely soft, vegan friendly, and eco friendly. These features, along with our luxurious designs ensure Ettitude's place in the future of home living!

Parachute

Parachute makes it easier to shop for everything you need to feel at home. The collections are carefully curated and combine the finest materials, expert craftsmanship and on-trend design into beautiful furniture, bedding, bath linens, decor and more.

Rove Concepts

Rove Concepts is a furniture and home decor company that was founded in the Pacific Northwest in 2011 with a focus on modern, sophisticated design and quality craftsmanship. They handcraft the majority of their furniture in an artisan workshop and use eco-friendly materials sourced from top regions around the world. Rove Concepts is known for their attention to detail and commitment to sustainability, and they offer high-quality products at affordable prices. In addition to their furniture, they also offer a range of home decor items to add a touch of luxury and style to any space. Their mission is to help people create inspired lifestyles through beautiful, thoughtfully designed products.

Aeyla

Aeyla is a UK-based wellness brand that prioritizes natural solutions for sleep and stress. Their core belief, The Ripple of Good, guides their business as they give back to mental health charity partner, Young Minds, and protect 5 trees in the Amazon rainforest with every purchase. Their award-winning weighted blanket is a highlight of their product range.

Allswell

Allswell offers a selection of hybrid mattresses made up of quality innerspring coils and memory foam to make you feel like you're sleeping on heaven's clouds. Even better, we've found that we can charge less for our mattresses by selling directly online, and are able to use the savings to do more good by donating a mattress for every one purchased.

Aneski

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