Package Free

Package Free is a sustainable marketplace founded in 2017 by Lauren Singer and Daniel Silverstein. They offer a variety of products that encourage daily changes to reduce individual trash, eliminate single-use plastics, and support the planet. Their products are either reusable, refillable, compostable, or recyclable, and they source from people and brands committed to creating a positive environmental impact. Package Free also pushes the boundaries for what a sustainable product looks like and measures their success by the amount of trash they have diverted from landfills. They offer zero-waste kits to help customers get started on their sustainable journey.

Package Free customers are environmentally conscious shoppers who seek daily changes to reduce waste and eliminate single-use plastics. They appreciate reusable, refillable, compostable, or recyclable products sourced from brands that prioritize a positive environmental impact. These customers value zero-waste kits and guidance on their sustainable journey.

• Excellent customer service.
• Excellent experience with Package Free, received natural rubber dish gloves in perfect condition at a good value, and will order again.
• Package Free x The Cool Down set had 9 sustainably made products, with the all natural shampoo bar and bamboo toothbrush being favorites.
• Package Free offers ethical and eco-friendly products that work well and are worth the extra money spent.
• Purchased sustainable and recycled bathroom products from Package Free, despite spending triple the amount at Target, it was worth it for the quality of the products.

• The prices may not be affordable for those on a tight budget.
• There are occasional sales, which could indicate that the regular prices are higher than some competitors.
• Compared to other retailers, some products may be more expensive.
• Delivery times may be longer than expected.
• It may be possible to find similar products at lower prices by purchasing directly from the manufacturer.

Package Free is a Zero Waste lifestyle shop that offers Package Free products and Package Free shipping globally. The brand ships all products in 100% recyclable and compostable packaging, including post-consumer cardboard boxes with paper wrapping, labels, and tape. Domestic orders typically arrive in 6-10 business days, but during peak season, may require a few extra days for shipping and processing. International shipments are shipped Duties and Taxes unpaid, and the customer is responsible for payment of those fees. The brand does not ship liquids internationally. Package Free does not have any shipping deals or costs specified on their website. If a package is lost or delayed, the brand will do everything they can to track it down and will provide a resolution for the customer.

Package Free has a limited return policy. All sales are final, and there is no right to cancel an order or receive a refund or credit for a product purchase, except in limited circumstances. If a product does not conform to the brand and model listed in the purchase confirmation, it can be rejected within three business days of receipt of the product. If Package Free determines that the product is non-conforming, it will either replace it or refund the price for the product. Customers must act swiftly to receive a refund or replacement in the event of non-delivery and must notify Package Free of non-delivery within a specified time frame. Package Free reserves the right to decline or cancel part or all of a product order at any time, for any reason, with or without cause and/or prior notice. The company does not provide any warranties with respect to the products, and they will not refund or replace a defective product. If a manufacturer's warranty accompanies a purchased product, all matters related to the warranty run strictly between the customer and the manufacturer. Written notice to Package Free regarding non-conforming products or non-delivery may be sent to the provided mailing and/or email address.