P.F. Candle Co.
pfcandleco.comP.F. Candle Co. is a Los Angeles-based home fragrance company founded in 2008 by Kristen Pumphrey and Thomas Neuberger. Their vegan and non-toxic products, such as candles, diffusers, incense, and room sprays, capture the essence of life's special moments. With a loyal following of 150K on Instagram and features in many publications, P.F. Candle Co. is known for their selection of scents, affordable prices, and free US shipping.
About P.F. Candle Co.
P.F. Candle Co. is a Los Angeles based company founded in 2008 by Kristen Pumphrey and Thomas Neuberger. They specialize in vegan and non-toxic home fragrances, such as candles, diffusers, incense, and room sprays, that capture the essence of life's special moments. Their products have been featured in many publications and have gained a loyal following of 150K on Instagram. Customers appreciate their selection of scents, affordable prices, and free US shipping. Afterpay is available for orders over $50.
Who Shops At P.F. Candle Co.
Customers who identify with the boho stereotype would find P.F. Candle Co. useful. These customers are typically free-spirited, creative, and value natural and sustainable products. They are drawn to products that capture the essence of life's special moments and help create a cozy and inviting atmosphere in their homes.
P.F. Candle Co. aligns with these customers' values by offering vegan and non-toxic home fragrances that are made with natural ingredients. Their products are also affordable, which is important to customers who are conscious of their spending. Additionally, P.F. Candle Co. has gained a loyal following on Instagram, which is a platform that many boho customers use to discover new brands and products.
Overall, customers who identify with the boho stereotype would appreciate P.F. Candle Co.'s selection of scents and commitment to natural and sustainable products. They would also appreciate the brand's affordable prices and popularity on social media.
What Customers Love About P.F. Candle Co.
- Beautiful fragrances that are long lasting and burn well.
- Recycling program available.
- Variety of candles and diffusers to choose from.
- Earthy, natural-smelling candles that last long.
- Spiced pumpkin candle smells amazing and is available seasonally.
- Ojai lavender and sunbloom fragrances are lovely and give off great fragrance without being cloying.
- Amber glasses and screw top lids give an apothecary vibe.
- Candles are made in California and burn evenly.
- Great gifts that are affordable priced.
- Long lasting scents and high quality product.
Things to Consider
- The quality of P.F. Candle Co. products is inconsistent.
- The scents of their candles can be overpowering and artificial.
- The packaging of their products could be improved.
P.F. Candle Co.’s Shipping Policy
P.F. Candle Co. offers free shipping for all contiguous orders, which typically arrive within 2-7 business days. For orders being shipped to Hawaii, Alaska, or Puerto Rico, there is a flat rate shipping fee of $8. If customers wish to get their orders sooner, they can opt for the expedited 2-Day shipping option, the cost of which varies by location and is calculated at checkout. For customers in Canada, shipping takes about 5-10 business days. Customers in Europe and the UK can shop on the EU version of the site. P.F. Candle Co. also offers free shipping for all orders over $50.
P.F. Candle Co.’s Return Policy
P.F. Candle Co. offers a 60-day return policy for incense. To return an item, customers must send an email to [email protected] with proof of purchase and include either an order number, store receipt, or order confirmation email. All returns must be unused and undamaged, and must be packaged properly. No other items can be returned. It is unclear how long it takes the company to process the return.
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P.F. Candle Co. on Instagram
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