Moon Pod

Moon Pod is an ergonomic zero-gravity lounger designed to provide weightless comfort and relief from neck and back pain. Founded in 2018 by John Fiorentino, creator of the popular Gravity Blanket, Moon Pod has been featured in major media outlets such as CNN, Good Housekeeping, Forbes, and USA Today and uses sustainable materials in its manufacturing process.

Socials
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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Moon Pod

Moon Pod is a zero-gravity lounger founded in 2018 by John Fiorentino, the creator of the popular Gravity Blanket. The ergonomic design of the Moon Pod provides weightless comfort and pain relief for neck and back pain, and the company uses sustainable materials in its manufacturing process. Moon Pod has been featured in major media outlets such as CNN, Good Housekeeping, Forbes, and USA Today. Customers can enjoy free shipping options and installment payments through Afterpay.

Who Shops At Moon Pod

The Moon Pod is a low chair designed to provide comfortable and supportive seating for people who don't have difficulty getting to the ground. It is ideal for those suffering from stiffness, back issues, and neck pain, and is perfect for working from home, reading, or relaxing.

What customers love about Moon Pod

Here's what shoppers have to say:
  • Moon Pod is a great solution for small spaces without adequate furniture as it is very comfortable.
  • It is easy to move around and store when not in use.
Cons
  • The product did not meet my expectations
  • The customer service experience was lacking
  • The price point is too high for the quality of the product

Moon Pod's Shipping Policy

For domestic orders within the US, Moon Pod offers various shipping options and prices which depend on the customer's location and will be listed at checkout. Shipping to Alaska and Hawaii is available for a flat fee of $125. Customers can track their orders by clicking the 'Track Your Order' link at the bottom of MoonPod.co and entering their order number, or by using the tracking number provided in the shipping confirmation email.Moon Pod does not currently offer international shipping.

Moon Pod's Return Policy

Moon Pod offers customers a 14-day return window from the delivery date. To start a return, customers must go to the Return Portal and get an RMA number. They must then follow the instructions given by Moon Pod after their return is accepted. Customers must package their return securely and pay for return shipping costs and a restocking fee. For exchanges, customers can email [email protected] with their order details. Returns after the 14-day window won't be accepted. Processing time for returns is not specified.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
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100
This brand offers products that are on the pricey side.
Target Audience

Pain Sufferers

Stereotype

Wellness-seeker

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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
84
/
100
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Moon Pod on Socials

View this profile on Instagram

Moon Pod (@Moon Pod) • Instagram photos and videos

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