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Molekule
Molekule provides premium air purifiers that use innovative photo electrochemical oxidation (PECO) technology to destroy indoor air pollution. Their FDA-cleared products capture and destroy airborne pollutants and pathogens, helping customers take control of their indoor air quality.
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Molekule is a company founded by Dr. Yogi Goswami and his son in 2014 in response to the need for clean air technology. Molekule specializes in providing premium air purifiers that use photo electrochemical oxidation (PECO) technology to destroy indoor air pollution. Their products are FDA-cleared and use a combination of HEPA and carbon filters to capture and destroy airborne pollutants and pathogens. Molekule is committed to providing clean air solutions to businesses, homes, and any space where people live and breathe. With a focus on innovation and expansion, Molekule is dedicated to helping their customers take control of their indoor air and feel safer, smarter, and more productive with every breath they take.
Molekule's customers prioritize clean air technology and seek premium air purifiers to improve their indoor environment. These shoppers appreciate Molekule's innovative photo electrochemical oxidation (PECO) technology that destroys air pollution and pathogens. This brand caters to those who want to take control of their indoor air quality and feel safer, smarter, and more productive with every breath they take.
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Here's what shoppers have to say:
- Great customer support with exceptional communication
- Effectively clears air pollution and smoke, improving air quality and relieving allergies
- Detects and removes dust and debris, noticeable difference in air purity
- Improves quality of life for users, especially for those with allergies or sensitivity to smoke
- Effective in helping with seasonal allergies and other respiratory issues
Cons
- The brand's availability is limited, making it difficult for some customers to access replacement filters and forcing them to purchase from third-party sellers at a higher cost.
- There are more cost-efficient air purifiers available on the market compared to Molekule.
- The MiniAir+ has been reported to have technical issues, while the Air device performs well.
- Some customers have reported frustrating experiences with customer support, with technical issues left unresolved and tickets closed prematurely.
- The quality of Molekule products can be inconsistent, with some customers receiving satisfactory devices while others have reported issues and malfunctions.
Molekule ships orders to all 50 US states via FedEx Ground or FedEx SmartPost for PO and APO addresses. Canadian orders are shipped via Canpar. Most orders are shipped the next business day, but it may take up to 2-3 business days in rare occasions.
Molekule offers a 30-day home trial for their products purchased directly from their website. Customers who are not satisfied with their purchase can request a full refund, including shipping charges, within 30 days of the shipment date. To qualify for a refund, the product must be returned to Molekule in good physical condition with all accessories included. A return authorization must be requested from the customer service team before shipping the product. Refurbished units are final sale and not eligible for the trial offer. Purchases made for healthcare or medical facilities are also nonrefundable.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
95
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100
This brand offers products that are on the pricey side.
DTCetc Score
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100
This brand offers products that are on the pricey side.
Target Audience
Families, Homeowners
Stereotype
Health-conscious
Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
95
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100
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DTCetc Score
78.33333333333333
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100
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