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Léon and George
Léon and George is a San Francisco-based company that delivers beautiful, hand-finished indoor plants to your home or office. Founded in 2016 by Nicolas Bartoli and Ron Radu, the company offers over 100 varieties of vines, trees, and flowering foliage, with weekly care reminders and lifetime support. Featured in Business Insider, Haute Living, and Good Housekeeping, Léon and George brings nature indoors with secure packaging, fast shipping, and a 45-day guarantee.
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Léon and George is a San Francisco-based company founded in 2016 by Nicolas Bartoli and Ron Radu. It delivers mature indoor plants to customers' homes or offices, potted in hand-finished ceramic pots in a selection of over 100 varieties of vines, trees, and flowering foliage. It also offers weekly care reminders and lifetime support, and has been featured in publications like Business Insider, Haute Living, and Good Housekeeping. Customers can choose from three types of pots in four colors, with secure packaging and fast shipping, and a 45-day guarantee.
Léon and George offer mature plants that can bring life to any space, making them ideal for offices, homes, apartments, lofts, and suburban homes. The plants have an upscale vibe that can add a professional and polished look to the space.
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Here's what shoppers have to say:
- Léon and George provides a convenient service of delivering indoor plants straight to the customer's door.
Cons
Negative reviews about Léon and George:
- The quality of the plants is not up to par with other direct-to-consumer brands.
- The customer service experience could be improved.
- The prices are higher than competitors for similar products.
Léon and George ships to all 50 states in the US and orders take 3-5 business days to get out of the door and an additional 2-5 business days to ship. Standard ground shipping costs $9, while customers in California have the option of White Glove Delivery, which costs between $40-$150. For large and fragile plants, White Glove Delivery is the only option. There are no shipping deals for purchases over a certain price.
Léon and George's return policy is that perishable plants cannot be returned. Exceptions are made for large and XL products delivered with White Glove service in San-Fran and LA, which are returnable for store credit only. Non-perishable items must be returned within 5 days of being delivered and must be in their original condition with the original packaging. Customers must email [email protected] éonandgeorge.com to start the return process and must drop off the item at the nearest shipper with a tracking number. Once the item is processed, the customer will receive their refund minus a 15% restocking fee.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
78
/
100
This brand offers products that are on the pricey side.
Target Audience
Urban professionals
Stereotype
Boutique
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
78
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100
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