Jot is the ultimate solution for coffee lovers who want a convenient, eco-friendly, and affordable way to enjoy their favorite beverage at home. With their concentrated coffee and commitment to social and environmental causes, Jot is the perfect addition to any coffee routine.

CPG Diverse Brand Coffee enthusiasts, convenience seekers, eco-conscious consumers
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DTCetc Score 89 /100

About Jot

Jot was founded by a team of coffee enthusiasts. Jot offers a new and unique way to enjoy coffee at home. Their coffee is 20x more concentrated than traditional coffee, which means you only need one tablespoon to create every form of coffee imaginable. Jot is not instant coffee, it's coffee – instantly. With 14 cups per bottle, you can make Lattes, Cold Brew, Americanos and every other fancy sounding coffee drink. Jot is also ultra-affordable and saves you time and money every month. They even partner with producers that value the strength of community, and are working towards gender equity within the coffee industry by sourcing 50% of their beans from women coffee producers. Jot is a responsible routine that will clear off countertops and lessen impact on landfills, and is a great way to enjoy delicious coffee at home.

Who Shops At Jot

Jot customers are coffee enthusiasts who value a new, convenient way to enjoy coffee at home. The brand's concentrated coffee, affordability, and eco-conscious sourcing resonate with those who desire an easy and delicious coffee experience that supports social and environmental causes.

What Customers Love About Jot

  • Wonderfully rich flavors with less acidity and very convenient.
  • The coffee is smooth, not hard on your stomach, and doesn't give heartburn.
  • Jot has the best coffee with just the right texture and strength.
  • Jot is delicious and has a long shelf life.
  • It's easy to make just a cup or two and is way cheaper than going to a coffee shop every day.
  • The shipping is good and comes with a free gift that you can choose.

Things to Consider

  • Poor customer service and unclear refund/return policies
  • Inconsistent quality of coffee
  • Issues with shipping and delivery
  • Overall not worth the cost

Jot’s Shipping Policy

Jot offers free shipping on orders of 3 or more bottles within the contiguous US. Orders of 2 bottles have a flat fee of $3.95, while one bottle orders may be subject to a flat $7.95 shipping charge. For noncontiguous US (excluding military), free shipping also starts at orders of 3 or more bottles. However, orders of 1-2 bottles may be subject to a flat $10.95 shipping charge.

Jot’s Return Policy

Jot has a 20-day stress free return policy for their Ultra Coffee. If a customer is not satisfied with their purchase, they can email Jot and return the product for a refund.

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