Industry West

Industry West

industrywest.com

Industry West is a contemporary furniture and decor brand founded in 2011 by husband and wife duo Jordan and Anne England. With their mission to design and distribute high-quality furniture at an accessible price point, they offer modern, industrial, and contemporary pieces crafted from quality materials, backed by 1-10 year warranties and financing options. Industry West has earned features in popular magazines and media outlets, such as House Beautiful, HGTV Magazine, and Architectural Digest.

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DTCetc Score 84 /100

About Industry West

Industry West is a trade furniture brand offering a premium selection of modern furniture pieces including dining chairs, bar stools, sofas, and occasional tables. The brand positions itself as furnishing modern creativity with both ready-to-ship and made-to-order options.

Who Shops At Industry West

The brand caters to customers seeking contemporary trade furniture for residential and commercial spaces.

What Customers Love About Industry West

  • Ready-to-ship items deliver within 7-10 business days
  • Curbside delivery available in the contiguous 48 states
  • Ships via small parcel carriers (USPS, UPS) or freight depending on item size
  • 14-day inspection and return window after receipt
  • Full warranty policy details provided

Industry West’s Shipping Policy

In-stock items ship within 7-10 business days; backordered items have a minimum 16-week lead time. Smaller items ship via USPS or UPS, while larger pieces ship freight with pre-scheduled curbside delivery available in the contiguous 48 states.

Industry West’s Return Policy

Customers have 14 days from receipt to inspect and report issues. Returns require original condition and packaging, with a 10% restocking fee applied upon receipt; original shipping costs and return shipping are non-refundable and customer-arranged. Sale merchandise cannot be returned.

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