Industry West
Industry West is a contemporary furniture and decor brand founded in 2011 by husband and wife duo Jordan and Anne England. With their mission to design and distribute high-quality furniture at an accessible price point, they offer modern, industrial, and contemporary pieces crafted from quality materials, backed by 1-10 year warranties and financing options. Industry West has earned features in popular magazines and media outlets, such as House Beautiful, HGTV Magazine, and Architectural Digest.
The story
Industry West is a trade furniture brand offering a premium selection of modern furniture pieces including dining chairs, bar stools, sofas, and occasional tables. The brand positions itself as furnishing modern creativity with both ready-to-ship and made-to-order options.
The brand caters to customers seeking contemporary trade furniture for residential and commercial spaces.
The DTCetc bottomline
What customers say
- Ready-to-ship items deliver within 7-10 business days
- Curbside delivery available in the contiguous 48 states
- Ships via small parcel carriers (USPS, UPS) or freight depending on item size
- 14-day inspection and return window after receipt
- Full warranty policy details provided
Industry West shipping policy
In-stock items ship within 7-10 business days; backordered items have a minimum 16-week lead time. Smaller items ship via USPS or UPS, while larger pieces ship freight with pre-scheduled curbside delivery available in the contiguous 48 states.
Industry West return policy
14-day return window
Customers have 14 days from receipt to inspect and report issues. Returns require original condition and packaging, with a 10% restocking fee applied upon receipt; original shipping costs and return shipping are non-refundable and customer-arranged. Sale merchandise cannot be returned.
