House Plant Shop

House Plant Shop is an online plant nursery founded by childhood friends Andy Burde and Tristan Schmitt in 2014, with the webshop launching in 2017. Based in Tustin, California, the company offers a variety of healthy, green plants for any indoor space, grown in the US with free shipping anywhere in the US and financing available through Sezzle. House Plant Shop has been featured in various media outlets such as the New York Post, Forbes, SF Gate, Cosmopolitan, and Good Housekeeping.

The House Plant Shop is an online nursery that offers a variety of indoor plants for people in the US. It is suitable for both beginners and experienced plant enthusiasts and offers plants for small and large spaces as well as for sunny or low-light rooms. It also provides a subscription box with a theme, allowing customers to receive a new leafy friend every month.

• The subscription service provides a good variety and quality of plants, along with informative one-sheeters for each plant and decent decorative pots.
• The subscription service allows customers to build up their collection with a different pot and plant each month.

• The quality of the plants received was not up to par.
• The customer service experience was lacking.
• The prices were higher than expected for the quality of the plants.

House Plant Shop ships to all 50 states of the US for free. If you require faster service, you can pay for Express shipping for $5 and up, depending on where you are located. The company partners with FedEx and USPS and use their own custom recyclable packaging. They may take 2-5 business days to process and send out your order. Packing is done at their Southern Californian warehouse and your order is guaranteed to arrive alive and undamaged. The House Plant Shop replaces plants that were damaged in transit. You should purchase heat packs if you live where it gets colder than 50 degrees Fahrenheit.Unfortunately, the brand does not ship internationally.

House Plant Shop has a generous 30-day return policy from delivery. Customers can receive a full or partial refund or a replacement for damaged plants. Live plants cannot be returned, but customers can take a photo of the damage and email it to [email protected] to be refunded or replaced. Processing for returns may vary, but typically refunds are sent back to the original payment method. No other items can be returned.