Hedley & Bennett

Hedley & Bennett is a culinary apparel brand founded in California by Ellen Bennett in 2012. They offer a range of high quality, handcrafted items, from chef jackets and kitchen aprons to accessories like knife bags and totes. Their products have been worn by celebrities and reviewed by lifestyle icon Martha Stewart. They provide industry pricing for restaurant businesses and the option to customize. Their garments are made with breathable yet sturdy fabrics, held together with durability stitching.

Customers who would find Hedley & Bennett useful are those who work in the culinary industry, particularly chefs. These customers are looking for high-quality, durable, and functional apparel that can withstand the demands of a busy kitchen. They value products that are made with breathable fabrics and strong stitching, as they need to be comfortable and able to move freely while working.

Hedley & Bennett aligns with these customers' values by offering a range of handcrafted items that are specifically designed for the culinary industry. Their products are made with high-quality materials and are built to last, which is important for customers who work in a fast-paced and demanding environment. Additionally, Hedley & Bennett offers customization options, which allows customers to personalize their apparel and make it their own.

Overall, customers who value quality, durability, and functionality in their culinary apparel would find Hedley & Bennett to be a useful brand. Their products are designed with the needs of chefs in mind, and their commitment to using high-quality materials and craftsmanship aligns with the values of customers who work in the culinary industry.

• Cross-back design for comfort
• Sturdy fabric withstands rigors
• Deep pockets for ample storage
• Variety of styles and colors

• Price point too high
• Not heavy-duty enough

For domestic orders, Hedley & Bennett offers standard shipping which arrives within 3-5 business days. Customers receive an email confirmation with a tracking number when their order is placed. For custom embroidery orders, it will take 2-4 business days before shipping occurs. For international orders, Hedley & Bennett offers international shipping, but the cost and delivery time vary based on the destination. There are no deals offered for purchases over a certain price.

Hedley & Bennett offers customers the option to return, request repairs, or receive a refund for their products within 30 days of purchase. However, gift cards and final sale items are not eligible for return and heat and chemical damage are not covered by the Apron Squad Guarantee. Customers can return items using the return portal on their website and can request apron strap changes. It is not specified how long it takes for the company to process a return.